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Learning Experience Advisor (Full-Time OR Contract)

Location: Chicago, Illinois, United States
Job ID: 743999978778903HS
Date Posted: Apr 5, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Solutions LtdHitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

As a part of Hitachi Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a forerunner in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Job Description

Learning Advisory's mission to help our clients realize the value through developing their workers' ability and capacity to perform in the new world of work.

This is done through designing, developing, and implementing learning experiences that move new users through the performance curve. The process starts with a close connection with Business, Digital, and Change Advisory teams to understand the client's value drivers, sponsors, and stakeholders, change impacts and environment, learning delivery landscape, and persona characteristics. The Learning Advisory team assesses training needs, designs learning strategies and plans, and designs and develops learning experiences through methods including quick reference guides, videos, instructor-led training, micro learning, digital adoption, and focused eLearning. As new methods emerge, the Learning Advisory practice evaluates and adopts those which are most effective in guiding our client's end users through the transition to performance. We strive to right fit the method to the situation: don't create a sophisticated eLearning program when a simple job aid gets the job done.

Learning Experience Advisors play a key role in ensuring our clients succeed in meeting their targets through increasing employee adoption and overall system usage by targeting end users' knowledge and ability. Learning Experience Advisors guide the interactions with subject matter experts to identify and document process and system training needs and procedures. The primary responsibility of a Learning Experience Advisor is to lead the effort to create learning materials in various formats and delivery methods based on adult learning concepts visual design standards and learning delivery best practices.

Learning Experience Advisors drive faster adoption, greater utilization, and deeper proficiency in the implemented systems and processes to increase benefit realization, value creation, ROI, and the achievement of desired business outcomes. The skills and responsibilities for this role include but are not limited to:
  • Lead the application of a structured methodology to Assess, Design, Develop, Implement and Evaluate learning for client projects
  • Lead learning impact assessments with the support from Hitachi Learning Experience Consultants
  • Create Learning Strategies, Lead learning needs assessments
  • Lead the creation of design documents for training assets
  • Guide the development of learning experiences for instructor led, video, self-directed, and interactive modes
  • Define Learning success metrics and lead the effort to capture data and generate reporting

Qualifications
  • Experience with large-scale organization Learning efforts, international experience a plus
  • Ability to take complex concepts and processes and translate them into easily learnable slices
  • Understanding of how people learn and build skills to adopt new ways of working
  • Ability to document complex processes and translate into easy-to-understand visual and verbal content
  • Able to clearly articulate messages to a variety of audiences, including the executive level

Additional Information

(This position can be based anywhere in the USA or Canada though travel will be required.)

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Base Salary Pay Range*: USD $125,000 - USD $180,000

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.

Other Compensation / Benefits Overview

In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:
  • Bonus Plan
  • Medical, Dental and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work


Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
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