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Service Sales Account Manager

Location: Stoney Creek, Ontario, Canada
Job ID: R0049102
Date Posted: Apr 19, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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General Information:

Hitachi energy is a global leader in technology, and the largest supplier of transformers in the world. We are pioneering the digitalization of transformers, while working on the frontier of renewable energy and ultra-high voltage AC & DC applications. 

You will be responsible for the sale of cutting-edge Hitachi Energy products/systems/solutions associated with our Engineering & Service Portfolio in Canada .  Reporting to the Service Sales Manager, you will use your passion and experience to drive and build long-standing customer relationships, identifying effective solutions for customer needs.


  • Manage, penetrate, and expand service at key accounts within the Utility and Industrial sector in the province of Ontario.

  • Establishing and maintaining strong customer relationships through excellent service and your knowledge of customer needs.  Align the service portfolio to support our customers short- and long-term goals.

  • Driving sales volume growth across the pillars of Hitachi Energy Engineering & Service portfolio.

  • Preparing customer & regional market sales plans with the support of marketing and other stakeholder.

  • Contributing to the identification and development of regional market opportunities in collaboration market managers.

  • Monitoring customer and market trends to develop an effective sales & marketing approach in collaboration with the Marketing team.

  • Responsible for the growth of an opportunity pipeline and maintain a target level of forecast accuracy (Using Salesforce)

  • Review the Hitachi Energy Install base, analyze and propose a path forward to capitalize on asset intelligence.

  • Gather and maintain market analysis on Hitachi Energy & competitor position in the local market; leveraging this information to help support decision making.

  • Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.


  • Engineering/Bachelor Degree/Technologist Diploma or proven outside sales experience

  • More than 3 years of experience in Sales.

  • Knowledge or understanding of Electrical Substation, Transmission, Distribution, Generation and the local market, an asset.

  • Knowledge of Transformers, Breaker, Protection & Control and Substation equipment an asset .

  • Proven ability to sell “Service” a strong attribute

  • Ability to influence and challenge business stakeholders (Internal and external) to drive business growth.

  • Demonstrate the ability to present and sell new technology solutions as a means of differentiating value.   Bringing digital information solutions to the electrical market.

  • Proven ability to develop and manage customer relationships.

  • A collaborative, solutions-oriented approach and strong communication skills.

Only selected applicants will be contacted. 

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