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Program Manager, Digital Transformation

Location: Chicago, Illinois, United States
Job ID: R0052977
Date Posted: May 31, 2024
Segment: Connective Industries
Business Unit: Hitachi Industrial Equipment Systems
Company Name: HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Description

The Program Manager, Digital Transformation is a critical and highly visible position it the organization, responsible for the successful planning and execution of our organization’s Digital Transformation projects to support multi-channel products with cross-functional teams. The successful candidate will develop, lead, and drive the project schedule and monitor/report progress on all key performance metrics (schedule, scope, finance, and risk) on a regular basis. The Program Manager will oversee the implementation of projects to improve business processes, enhance customer experience, and drive organizational change.

This position may be located in Chicago, Il, Charlotte, NC, Michigan City, Indiana or fully remote with light travel.

Duties and responsibilities:

  • Develop the overall project scope, schedule with detailed sub-workstreams by function, and timing ensuring committed owners’ delivery of all actions and work product deliverables.

  • Drive digital business requirements and use cases, features, go-to-market strategies in an agile manner.

  • Lead, communicate and drive project objectives and actions cross functionally through all applicable stakeholders.

  • Lead change management activities to ensure that digital transformation initiatives are adopted across the organization. This includes training, communication, and support for all stakeholders.

  • Identify risks to project execution, schedule, or scope and facilitate the mitigation of those risks with the appropriate team.

  • Employ analytical skills to evaluate data and resolve issues to meet project requirements and targets.

  • Identify deviations from project targets (cost, timing, specification, scope) and coordinate functions to develop and implement counter measures / mitigation actions.

  • Strong ability to solicit, understand and document business requirements, processes, and workflows, and translate into process design and development.

  • Create and maintain project document structure and data repositories/tracking tools used to document all program related work product.

  • Serve as subject matter expert and consult with internal and external stakeholders in defining, conceiving, and advocating “next generation” IoT solutions, web portals, dashboards and UI/UX features.

  • Leverage knowledge of multiple tools, technology, and experience to solve unusually complex problems with a high degree of innovation and ingenuity.

  • Schedule, conduct, document, and disseminate minutes for all project related meetings.

  • Escalate time sensitive issues to the appropriate decision makers outside of the established review cadence.

  • Prepare and present the appropriate materials for the monthly executive reviews.

  • Guide stakeholders in the timely and comprehensive delivery of their work packages

  • Present all aspects that cannot be decided on at the working level to the appropriate leadership team members, secure approval, document and drive the decision back into the project team.

Qualifications:

Education:

  • Bachelor of Science Degree in Mechanical or Electrical Engineering or equivalent degree

Professional experience:

  • Required: 5-10 years of experience in project/program management

  • Required: Experience with digital revenue steams

  • Required: Extensive understanding of Industrial IoT cloud environments and hardware requirements

  • Required: Experience with ERP and CRM tools

  • Required: Experience leading Digital Transformation projects for multi-channel customer base, including UX/UI and/or data analytics platform launch

  • Preferred: Exposure to Data modeling and data visualization

  • Preferred: Business/Revenue growth experience with SaaS solutions and advanced data analytics.

  • History of successfully launching and iterating on SaaS offerings for B2B and B2C

  • Proficient with Microsoft Project, PowerPoint, and Excel

  • Experience in New Product Development Phase Gate Design Process

Key behaviors:

  • Strong leadership skills with the ability to influence others and drive results.

  • Foster a culture of innovation and continuous improvement. Identify opportunities for new digital initiatives and enhancements to existing processes.

  • Works closely with the Product Management team and cross-functionally with Sales, Engineering, Marketing, Program Management, etc. for product roadmap and life cycle management.

  • Leading through influence without authority and successful collaboration across the matrix organization

  • Excellent communication, presentation and interpersonal skills, capable of working with diverse teams and stakeholders. Ability to effectively communicate at all levels of the organization.

  • Strong analytical and problem-solving abilities, with a focus on delivering innovative solutions.

  • Ability to multi-task and be highly organized for effective project execution.

  • Good understanding of current and emerging digital technologies and how they can be applied to drive business improvement.

  • Act with a sense of urgency and the ability to influence others to act with urgency.

Direct reports:

  • N/A

The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

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