Senior Offshore Azure Infrastructure - EST Shift

Company Description

About Hitachi Solutions India Pvt Ltd:
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is a core member of Information & Telecommunication Systems Company of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, Europe, China and India. The flagship company in the Hitachi Group's information and communication system solutions business, Hitachi Solutions also offers solutions for social innovation such as smart cities.

Our Competitive Edge

We work together in a dynamic and rewarding work environment. We have an experienced leadership team, excellent technology and product expertise, and strong relationships with a broad base of customers and partners.

We offer competitive compensation and benefits package, regular performance review, performance bonuses, and regular trainings.

What is it like working here?

We pride ourselves on being industry leaders and providing an enjoyable work environment where our people can grow personally and professionally. Hitachi is the place people can develop skills they're excited about. The following are our commitments to employees.

• We recognize our profitability and project success comes from our team-great people doing great things. As such, we pursue profitable growth and expanded opportunities for our team.
• We offer challenging and diverse work across multiple industries and reward creativity and entrepreneurial innovation.
• We respect, encourage, and support each individual needs to continually learn and grow personally and professionally. We are committed to fostering our people.
• We listen. Every employee has something important to say that can contribute to enriching our environment.
• We compensate fairly. And while employees might come for the paycheck, they stay for the people. Our people are the reason we are exceptional. This is something we never forget.

Job Description

Experience: 7-12yrs

Shift: EST

Location: Chennai, Hyderabad, Pune and Bangalore

Job Responsibilities:

• Ongoing support of clients' Azure and on-premises environments with a focus on infrastructure and networking with occasional support of Azure PaaS solutions
• Resolution of alerts from the NOC monitoring system for issues with Azure VMs and Windows servers
• Assist with managing the monitoring system, including deploying monitoring for new customers, creating new monitoring rules based on business requirements, etc.
• Work with members of other teams to coordinate resolution of issues that are in their technical area
• Work directly with clients on their Azure and Windows Server projects and questions, including advising them on best practices
• Be the technical lead for multiple clients, having a deep understanding of their infrastructure and overall architecture
• Work within the ticketing system to monitor, track, and resolve client issues

Qualifications

• 2+ years of experience with Azure in a hands-on engineering role focused on IaaS and networking
• 3+ years of Windows Server and Active Directory engineering/administration experience
• Basic networking experience (for example: administering or troubleshooting site to site VPNs, basic routing, firewall rules, etc.)
• Ability to support multiple clients and prioritize multiple issues simultaneously
• Ability to adapt to changes in Microsoft Azure technologies quickly
• Demonstrate a good set of troubleshooting skills to resolve complex issues

Additional Information

• Experience with Microsoft 365 products, including Exchange Online, Teams, and Azure Active Directory
• Has worked at a Managed Services Provider supporting multiple customers
• Has worked with or administered IT Monitoring tools such as Solarwinds, Nagios, or ConnectWise Automate
• Experience with Azure Log Analytics and ability to write or understand Kusto queries
• Experience with PowerShell scripting
• Experience in IT Security and/or Cloud Security

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.