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Manufacturing Competence Center - Business Process Expert (SAP)

Location: Hefei, Anhui Sheng, China
Job ID: R0053471
Date Posted: Jun 12, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Quality Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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General information:

As part of our growth strategy, Hitachi Energy has engaged in a multi-year project (Reiwa) to upgrade our core ERP systems to single-instance SAP S/4HANA, standardize our IT application landscape and digitize our business processes to meet the needs of our expanding business, within BU Transformers we are creating a Manufacturing Competence Center (MCC) with the goal to work closely with Factory Business Process Owners (BPOs) in the business Hubs, organize the work of all our Power and Key Users, drive system deployment and utilization to its full potential, as well as prioritize harmonized requirements from the business towards IT teams / SAP Center of Expertise (CoE).

The MCC will support all transformer factories and service centers globally to optimize the value of our SAP investments by leveraging best practices to optimize end-user experience, assisting the local teams with training and issue resolution, identifying opportunities for system enhancements and process improvements. For our newly created Manufacturing Competence Center we are searching for suitable candidates. 

Your responsibilities:

  • You will drive full deployment and adoption of relevant SAP modules and functionalities in the respective factories and service units, utilizing full potential of deployed solution and related business benefits.

  • You will drive harmonization of business processes, process improvements and prioritization of related system requirements, which have SAP as the backbone.

  • You will analyze existing business processes, identify opportunities for optimization and automation using SAP solutions.

  • You will work with Factory Business Process Owners to understand their highest priority challenges, monitor system usage and performance, gather feedback from users, proactively seek ways to enhance and evolve SAP processes for maximum efficiency.

  • You will proactively address user pain points when using the SAP system by resolving issues on the ground, ensure all tickets have sufficient information and technical language so IT support can resolve incidents quickly.

  • You will enable key and power users to become the go-to source of knowledge for the SAP system at the site through upskilling and functional training.

  • You will assist with the creation of SAP training materials to ensure ongoing and effective use of the application and supporting tools, provide training on new SAP processes and functionalities.

  • Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • Bachelor’s degree in information technology or engineering.

  • At least 5 years of experience in one or a combination of the following SAP Modules: SD, MM, PP, PS, CS, EWM.

  • Experience in manufacturing and industrial services.

  • Strong knowledge of the S4/HANA platform preferred.

  • SAP Certifications preferred.

  • Ability to work in a fast-paced and dynamic environment in global multi-national team.

  • Strong problem-solving skills and ability to quickly identify root causes of issues.

  • A collaborative, solutions-oriented approach and strong communication skills.

  • Excellent communication skills with the ability to communicate fluently in English.

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