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Cyber Engineer

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Job ID: R1003333-HRG
Date Posted: Jul 4, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail GTS UK Limited
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

London, Greater London, United Kingdom (Hybrid)

Our Opportunity

Are you looking for a new challenge? Would you like an opportunity to expand your existing cyber skillset whilst being part of a team maintaining a critical operational network?

We currently have an opportunity to join our Systems Engineering job family, and work very closely with our Service Operation function that manages the day to day cyber and network activities for the Connect contract (providing critical radio, transmission and CCTV service to the London Underground) to enable the business to meet its objectives.

This Cyber Engineer role will be primarily responsible for dealing with day-to-day compliance with security policies as well as being responsible for dealing with cyber incidents and threats. The successful candidate will provide first and second line support on the Connect contract as well as field support at service delivery points on key faults and activities, whilst ensuring the use of best practices & continuous improvement in all areas of service delivery and SQE activities.

This role will be work from our site close to Southwark & Blackfriars stations, a space we co-locate within the London Underground Control Centre. You will be required to work on a rotational shift pattern that includes both days and nights.

Key Responsibilities:

Your responsibilities will include, but not be limited to:
  • Work in a team to carry out all aspects of the support of service to customer and stakeholders to Cyber Best Practice framework, primarily focusing on;
    • Event Management
    • Incident Management (including communication of failure in line with business process)
    • Service requests
  • Customer collaboration on vulnerabilities and fixes
  • Ensure compliance is met for ISO and Customer audits as well as security policies
  • Remote access administration
  • Investigate cyber incidents and determine a suitable course of action
  • Run automated Security scans
  • Prepare Cyber reports
  • Provide on-call support
  • Utilise the current business application tools to manage service operation in line with processes and contractual requirement
  • Embrace new applications and processes introduced in order to support business objectives
Technical Skills and Experience
  • Proficiency in a suite of tools including but not limited to:
    • Windows Active Directory
    • Window Domain Administration
    • Anti-Virus
    • Anti Malware
    • IAM
  • Ensure all relevant Service Level Agreements are understood, met or accounted for via a logical prioritisation of activities
Human Skills
  • Strong interpersonal skills and the ability to communicate at all levels
  • Customer facing experience
  • Working under pressure in an Operation and Maintenance environment
  • Experience of working using own initiative and within a team environment
  • CCNA certified
What We Can Offer

We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation.


Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at .

Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the UK Government website .

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