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Site reliability engineer (SRE) - IRC228244 IRC228244

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Location: Noida India
Job ID: IRC228244
Date Posted: Jul 25, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Remote: Yes

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Description:

Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules' firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements

Requirements:

Required Qualifications:

**Technical Skills:**
- Proven experience with web conferencing platforms.
- Strong knowledge of Linux/Unix systems and network protocols.
- Proficiency in scripting languages such as Python, Bash, or similar.
- Experience with cloud platforms (AWS, Azure, or Google Cloud).
- Familiarity with containerization technologies (Docker, Kubernetes).

**Tools and Automation:**
- Experience with monitoring and logging tools (Prometheus, Grafana, ELK stack).
- Knowledge of CI/CD pipelines and related tools (Jenkins, GitLab CI).
- Expertise in Infrastructure as Code (IaC) using tools like Terraform, Ansible, or Puppet.

**Soft Skills:**
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Ability to work independently and manage time effectively during night shifts.

### **Work Conditions:**

- Must be available to work night shifts.
- On-call rotation as required.

Job Responsibilities:

Key Responsibilities:

**System Monitoring and Incident Response:**
- Monitor the health and performance of the Connect platform.
- Respond to incidents and troubleshoot issues to minimize downtime.
- Implement and manage alerting systems to proactively identify potential issues.

**Performance Optimization:**
- Analyze and improve system performance, reliability, and scalability.
- Conduct root cause analysis for incidents and implement preventive measures.
- Optimize infrastructure and application performance.

**Automation and Tooling:**
- Develop and maintain automation scripts to improve operational efficiency.
- Create and enhance tools for system management and monitoring.
- Implement Infrastructure as Code (IaC) using tools like Terraform, SALT, or similar.

**Maintenance and Upgrades:**
- Perform regular system maintenance, including patching and upgrades.
- Manage backups, disaster recovery, and data integrity measures.
- Ensure compliance with security standards and best practices.

**Collaboration and Documentation:**
- Collaborate with development, QA, and other operational teams to enhance system reliability.
- Document procedures, configurations, and troubleshooting guides.
- Participate in on-call rotations and handover processes.

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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