Senior Field Service Engineer

Description

Your responsibilities:

• You will be responsible for the installation, repairing, and modification of T&D products on-site with medium to complex work instructions.

• You will support troubleshooting on an emergency basis.

• You will follow Hitachi Energy processes, manuals, instructions, quality standards, and HSE standards.

• You will have a customer-focused and solution-oriented approach required.

• You will listen closely to customer requirements and give feedback to the organization to develop new service solutions or opportunities.

• You will have a level 4 or level 5 certification and can manage Level 2 certified employees (<5 Field Service Engineers).

• You will be self-driven and working under your ownership and responsible for ensuring safety on site.

• You will be socially competent to lead co-workers on-site.

• You will work on-site within Japan or abroad with travel > 70-80%.

• Living Hitachi Energy’s core values of safety and integrity means taking responsibility for your actions while caring for your colleagues and the business.

Your background:

• A degree in Electrical or Mechanical background and further education are beneficial.

• Required 1 to 3 years of experience or 3 to 5 years' experience in technical for GIS/GCB or TR.

• Certified Level 5 as per Hitachi Energy certification guidelines.

• Required in PICW (Person in charge of Work) Level 3.

• Proficiency in spoken and read English is preferred.