Sales Operations Specialist IRC238109

Description:

We are looking for a Sales Operations Analyst to join our team. You will support and enable the Sales team and ensure best
practices are followed in order to provide accurate management information to the GlobalLogic
Group board. You'll ensure continuous improvement to processes, tooling, ongoing new
business growth plans as well as support the Sales Director with general strategy development.

Requirements:

About you:

• Process driven individual capable of working with senior stakeholders to board level
• A proven track record in sales operations analysis, reporting, resolving reporitng issues, preparing presentations.
• Strong analytical skills and problem-solving skills.
• Strong customer focus.
  Advanced SalesForce, Powerpoint and MS Excel skills.
  Ability to interface effectively with all internal teams at all levels.
  Excellent written and verbal communication skills.
  Ability to deliver to deadlines.
  Ability to work independently.
  High degree of competence and ability when it comes to running reports and
  manipulating data.
  Influencing, people and analysis skills combined with personal motivation

Job Responsibilities:

We are looking for an experienced Sales Operation Analyst with extensive experience of SalesForce to superuser level.

Responsibilities in this role include:
• Managing the end-to-end Sales Pipeline process; ensuring accuracy of opportunities and
integrity of other data within the SalesForce system.
• Educate new Sales starters and train other internal members of staff (Pre-sales, Practice
Heads, Business Ops) on Sales processes.
• Ensure the internal governance process for relevant opportunities is adhered to and
record this within CRM system for audit purposes.
• Responsible for resolution of all Sales related system queries, to allow for timely month
end closure.
• Identify and deliver improvement in both reporting and system usage and effectively
communicate change.
• Work with limited feedback to invent and simplify processes to ensure constant
improvement of operations and sales enablement.
• Proactively source feedback on implemented changes and provide solutions for conflicts
and concerns.
• Develop new tools and material to promote sales productivity.
• Provision of Sales Management Information including regular Sales Forecasting and
provide analysis on performance vs. forecast by Salesperson.
• Initiate system changes through engagement with suppliers and keeping functionality
knowledge current, in order to keep CRM system fit for purpose.
• Manage all aspects of the Sales SharePoint site, where these files can be easily
accessed by the sales team and other relevant stakeholders.
• Oversee and support Sales Operations Specialist with scheduling of sales team
meetings, training and quarterly reviews with practices. Ensure sales team attendance
and preparation.
• Act as primary liaison for Sales to various departments and enhance collaboration and
consistency within the organisation.
• Monitor and oversee usage and license allocation for Sales Cloud system.
• Support the Sales Director with sales strategy development.
• Oversee work carried out by Sales Operations Specialist.

What We Offer

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.

We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.