Business Relationship manager for Sales & Administration

Description

Ready to contribute to the future of automotive industry?

We are part of Hitachi Astemo focusing on world-leading advanced mobility solutions within the fields of electrification, autonomous driving, and connectivity to help reduce environmental damage, decrease traffic accidents, and improve comfort. Together, we contribute to a sustainable society and improved quality of life by providing mobility solutions that satisfy our customers and form the future core of automotive and motorcycle systems. Our people are at the heart of achieving these goals, and we are proud to be an equal opportunities employer.

Own the Future, become a part of the team and join our office in Schwaig, Germany as

Business Relationship Manager for Sales & Administration (m/f/d)

In this position you will be part of our team in the HQ Europe for the specific of Sales Administration global function associated capabilities and processes.

Key Accountabilities and Activities

Process design and implementation:

• Define and own the Order-to-Cash (O2C) process from technical perspective, including customer EDI, at the global and enterprise level
• Collaborate with the business E2E process owners as well as functional departments on global, regional, and site level to implement standard O2C processes
• Work closely with E2E process owners, sales leaders and major stakeholders and ensure the process definition is aligned with the enterprise vision
• Work with IT and SI counterparts for successful solution validation, process design, solution implementation, testing, and roll-out
• Ensure compliance to corporate policies, regulatory guidelines and internal controls for concerned countries.
• Act as expert and focal point for the development and enhancement of the O2C solution and provide support to local super-users / stakeholders on crucial functionalities and/or issues

Process operations and optimization:

• Ensures the timely and accurate delivery of O2C Operations to internal customers
• Ensure that adequate and updated process documentation exists and is used
• Handle queries and escalations, respond to critical vendor and internal customer inquiries
• Drive innovation and implementation of new technologies to improve the O2C process
• Drive standardization and harmonization of O2C processes

Qualification and Experience:

• Bachelor's or Master's degree Business Administration, Finance, Information Systems, or a related field.
• Minimum of 7 years of experience in SAP SD consulting, with a strong focus on the Order-to-Cash (O2C) process.
• Proven experience in designing and implementing global O2C solutions in collaboration with cross-functional and global teams.
• Deep knowledge of EDI (Electronic Data Interchange) and automotive industry processes, with the ability to align technical solutions with business requirements.
• SAP SD certification is mandatory, with hands-on experience in configuring and optimizing SAP SD modules.
• Experience working in an international environment with a focus on compliance, regulatory guidelines, and internal controls.
• Strong communication skills in English (fluent) and Japanese as bonus, with the ability to work effectively with stakeholders across multiple regions and functions.
• Proven ability to drive innovation in O2C processes and implement new technologies to enhance efficiency and accuracy.
• Demonstrated ability to manage complex projects, prioritize tasks, and ensure the timely delivery of solutions

Benefits

• 30 days of annual leave
• Corporate company benefits (pension scheme, accident insurance…)
• Hybrid working options.
• Company business bike leasing
• Working in an international team
• Onsite and subsidised meal option, healthy and freshly prepared

Why Hitachi Astemo?

At Hitachi Astemo, we respect each other, never pass the buck and work creatively to accomplish our mission. Our people are given exciting opportunities to develop and grow in a truly international business, where they are proud to be part of a collaborative and innovative team. Diversity & Inclusion is valued to build and leverage an inclusive work environment and embrace diversity to unlock our full potential. We believe that this will give us the strength to drive great innovations to create new values for people, vehicles and the society, and to unlock our full potential to become a global leader in everything we do. 

Sounds Interesting? Then we would like to get to know you. Apply online via our career site - we look forward to receiving your application! www.hitachiastemo.com/en/careers