Description
Bench Test
- Ensure the commissioning of new test products/equipment and the replacement of old ones
- Define technical testing strategy in terms of hardware and software including update and global support for test equipment
- Ensure preventive and curative maintenance for all test equipment
- Ensure the compliance of tools with the Process Testing
- Ensure the compliance of test bench development with customer requirements and the internal strategy
- Ensure the relation with benches and tools suppliers (acquisition, training, maintenance, and support topics)
- Lead for the whole organization the definition and management of test benches standards, new test procedure and measurements technics
- Support R&D team (Global team) to develop specific test set up or test bench
- Identify leverages to optimize maintenance cost, quality and suppliers and implements them
- Conducting research on new technology that could improve efficiency in an organization’s operations
Customer Quality
- Monitor KPIs, customer quality reports and oversee the development and implementation of improvement measures as directed by management
- Monitor and report quality issues and take necessary action
- Identification and analysis of quality issues, parts returns and quality risks and formulation of necessary
- Responding appropriately to customer complaints, assurances and investigation and monitoring the implementation of follow-up measures to maintain customer satisfaction and identify way to improve customer experience.
- Provide direct guidance and direct to bring processes in line with company’s quality policy and industry management system certification, like ISO standards/IATF etc. ensure that product quality meets customer requirements.
- Responsible for the day-to-day management of the team.
- Execute and report lessons learned, and quality issues
Project Management
- Tracking project progress to stay on top of project information
- Ensure product meet’s customer’s quality standards
- Provide guidance and support to the team
- Creating reports on process improvements to share with management and other departments
- Report project phase and quality gate assessments during the project launch period for equipment, production, and product certification。
- Participate and support the team in the effective negotiation of specification gaps with customers under the leadership of an experienced Sr.
• Other tasks assigned by the superior