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Sales Coordinator II

Location: Wixom, Michigan, United States
Job ID: 43904
Date Posted: Oct 15, 2019
Segment: Chemical
Business Unit: Hitachi Chemical
Company Name: Hitachi Chemical Company America, Ltd.
Profession (Job Category): Sales
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Description

General Summary/Objective (Purpose of position):

The sales coordinator provides support to sales team by performing a numerous of administrative tasks.

 

Essential Duties and Responsibilities:

· Provide sample order support (R&D consent forms, HTS, TSCA, SDS, delivery) as needed.

· Work with customers to identify purchasing requirements; review & finalize with sales team.

·Issue necessary documents (ie. Sales, Purchase, Shipping) based on customers order logistics.

·Generate documents through AX system to complete sales process.

·Liaise between Customers and Vendors on order arrangement and delivery schedules.

·Work with freight forwarder to arrange export / import of products to customer.

·Work with internal export control department to ensure proper exportation of products.

·Conduct monthly inventory reconciliation as required.

·Provide administrative support to sales managers and engineers, as needed.

·Support accounting and compliance group during audits.

·Prioritize and organize daily workload (i.e. order entry, schedule deliveries, invoicing, etc.).

·Complete all follow up requests in a timely manner.

·Efficiently manage the flow of orders and deliveries of products to customers.

·Upload necessary documents/data into customer web portals to invoice products as needed.

·Monitor inventory levels where applicable and support sales manager in preparing sales forecast data/ sales reports. Manage Sales forecast, inventory levels and follow-up as required.

·Manage and maintain Accounts Receivable (current and overdue) and initiate collection of Accounts Receivable payments.

·Integrate flow of information between vendors / customers/ sales staff (i.e. Country of Origin, Export Screening Form, Customer Scorecard and Survey).

·Efficiently manage, coordinate, track, and expedite incoming/outgoing shipments of goods between vendors, customers, and warehouse(s).

·Facilitate communication with key customers, freight forwards, warehouse contractors, manufacturing factories, vendor’s point-of-contact to ensure any changes are addressed, orders are fulfilled, etc.

Qualifications

Position Requirements (Knowledge, skills and abilities required to perform satisfactorily in the position):

·Strong verbal & written communication skills (both English and Japanese)

·Strong organizing and time-management skills

·Ability to work in a team environment with multiple personality types

·Self-motivated. Willingness to work independently

·Attention to detail and accuracy

·Strong people skills (ability to build relationships with customers, vendors, and bus. partners)

·Willingness to learn new tasks and assignments

·Embrace and thrive in changing environment

·Proficient in MS office (but not limited to)

 

Education and Experience:

1.At least High School diploma

2.Previous experience sales coordinator or equivalent

3.Background or previous experience in import logistics

4. Experience in MS Dynamics AX ERP

 

 

Supervisory Responsibility:

This position has no supervisory responsibilities

 

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

 

Position type and expected hours of work:
Full Time, some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 37.5 hours each week to maintain full-time status.

 

Travel Demands:

Short period travel outside of city/state may be required on need-to basis. 

 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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