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Credit and Collections Specialist

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Location: Santa Clara, California, United States
Job ID: 44297
Date Posted: Feb 25, 2020
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): Finance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Credit and Collections Specialist

Company: Hitachi America, Ltd.

Division: Corporate Finance & Accounting

Location: Santa Clara, CA

Status: Temporary, Full-Time  



Hitachi America, Ltd. located in Santa Clara, CA has an opening for a Credit & Collections. This person will be responsible for the following:


Major Responsibilities:

  • Contact customers regarding overdue accounts and determine the reason for non-payment.
  • Post daily deposits and credit card payments.
  • Work with outsourced BPO to issue statements/dunning letters to overdue accounts.
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies, over or short payments, write-off’s and refunds.
  • Responsible for monitoring and maintaining assigned accounts via customer calls and/or emails.
  • Maintain complete, accurate and updated records of contacts, collection activities and account reconciliations.
  • Must communicate & follow up effectively with professional staff regarding client accounts on a timely basis.  Recommend resolutions to complex issues involving the customer.
  • Assists in the financial analysis of potential new work makes recommendations for retainers, payment terms or other financial protections.
  • Perform other assigned tasks, functions and projects as assigned.



  • 10+ years of relevant Credit & Collections experience.
  • Bachelor’s degree in business administration, account or related field preferred.
  • Knowledge of Billing and Collections procedures.
  • Experience with SAP or other ERP.
  • Prioritization of workload and self-starter. 
  • Proficient with Microsoft Office Suite.
  • Ability to work independently, multi-task and prioritize work based on deadlines with high attention to detail.


EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.
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