This job posting is no longer active.
Job ID: 90
Date Posted: Jan 2, 2020
Business Unit: Hitachi Consulting
Company Name: Hitachi Consulting Global Corporation
Profession (Job Category): Consulting
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Hitachi Consulting has an opportunity for a Helpdesk Analyst to join our team in Singapore. The successful candidate will enjoy varied responsibilities including\n\nProviding helpdesk service to end users\nAttending to user calls and emails in accordance with SLA\nRaising helpdesk case ticket and ensure information are correctly entered in accordance with SLA\nMonitoring the ticket queue and assign the ticket to L2 support\nHelpdesk case ticket closure\nProducing ticket monitor report and service performance report to service delivery manager on a regular basis.\n\n\n\n\n
To apply, email resume to: [email protected].