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Site Support Representative | Paraburdoo

Location: Perth, Western Australia, Australia
Job ID: AJEFM_1573604250
Date Posted: Dec 7, 2019
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.

The Opportunity

We currently have an exciting opportunity for a trade qualified HD Fitter / Mobile Plant Mechanic to join our team at Paraburdoo as a Site Support Representative. Working an 8/6 FIFO roster, this permanent role will allow you to access OEM training while you build a long term career in a global company. As a key member of the Hitachi team you will be responsible for:

  • Maintaining the important link between the customer and the company to ensure a high level of technical product support
  • Current assessment of digger fleet and assist in trouble shooting
  • Coach and mentor trades with shutdowns, services and any major component change outs
  • Identify areas for improvement and assist in developing/executing actions plans to remedy problem areas
  • Assist supervisors and planners as required
  • Completion and submission of all relevant paperwork and reporting
  • Maintaining a good working relationship with customers, peers and other departments

To be successful in this role you will have:

  • Relevant Diesel or Mobile Plant Mechanic trade qualifications
  • Experience working on large Hitachi mining and excavating equipment is essential
  • Strong organisational and customer service skills
  • Excellent customer service skills and a positive attitude
  • To be versatile, hands on and able to perform other related duties as required
  • Demonstrated leadership skills and experience
  • Have a strong safety focus and abide by company and site safety processes

Benefits

What's in it for you? We are offering:

  • $$$ A competitive salary package + super + potential to earn bi-annual bonuses!
  • A permanent long term career in a growing business
  • Discounted health insurance premiums & access to the Employee Assistance Program (EAP)
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Continuous training and upskilling with access to the latest technologies
  • Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

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