Job ID: 44617
Date Posted: Nov 20, 2019
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi Europe Ltd.
Profession (Job Category): Sales
Job Type (Experience Level): Experienced
Job Schedule: Full-time
The Design Leader is a key member of the Mobility Accelerator leadership team, responsible for three core activities: 1) identifying customer needs and behaviours through research (observation, interviews, surveys, analytics, user testing) and advocating for user-focused solutions with Mobility BU customers; 2) defining requirements for a distinctive, branded, and differentiated user experience for B2B2C propositions; and 3) leading teams to create and deliver high quality digital experiences and artefacts (e.g., UX patterns, wireframes, screens, prototypes, design systems).
Main Tasks and Responsibilities
Define the experience strategy facilitating work sessions with solution teams and users to define key design goals and requirements
Auditing the landscape competitively and comparatively for inspiration as well as design ideas that can be utilized in the current design process
Lead the user experience and product design efforts for the teams, ensuring the delivery of a high quality product
Evangelize design thinking within the broader organization
Produce high quality graphics and visual components
Create prototypes that demonstrate the intended end user experience and key interactions
Conduct user research to inform, iterate, and validate the product design, utilizing methods such as field observations, interviews, contextual inquiries, surveys, remote usability testing, A/B testing, etc.
Collaborate with Hitachi leaders to ensure successful development, release, and launch of world class solutions
Key Skills and Experience
Proven experience leading teams to deliver high quality, consumer products on a variety of platforms
Able to design distinctive, intuitive creative artefacts (e.g., wireframes, task flows, screen mockups, prototypes)
Understanding of component-based design systems that can be applied at scale
Expert command of industry-standard design tools (e.g. Adobe Suite, Sketch, InVision, etc.)
Experience conducting user research and user testing. Experience with quantitative methods and analytics is a plus.
Exceptional collaborator with cross-functional teams from tech, design, and business
Seasoned product development expert. Has built and managed multiple large-scale B2B products (or portfolios of products) in an agile environment
Proven leadership experience in agile organization
Strong communication skills with ability to articulate and optimize design based on the value to the user and the business
Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications
Passion to challenge the status quo and find new solutions and drive out of the box ideas – loves and embraces change
Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn – pushes teams to do the same
Empowers others to test, learn, and grow
Experimental mindset to drive innovation
Company Funded Benefits
Market competitive salary and discretionary bonus scheme
Generous holiday entitlement - with the option to buy up to an additional 8 days per year
A Holiday Banking scheme allowing you to bank untaken holiday to use another year
Group Personal Pension
Private Medical Insurance
Employee Assistance Programme available to all employees
Personal Accident Insurance
Voluntary Benefits (funded by employee) including;
Cycle To Work scheme
Dental Insurance with option to include dependent children
Hitachi Europe Ltd is a social innovation company with headquarters based in Maidenhead, England. The company’s European operations employ over 550 people to deliver services and solutions to customers in several key business areas. The company's portfolio includes digital media products, industrial components and equipment, European procurement and sourcing, research and design, information systems.
HEU is also responsible for managing a Shared Services Group that provides the Company's business units with a range of innovative and effective common services that deliver value, create ‘lean’ processes and support growth and development - including HR, IT, Legal, Finance & Accounting, Corporate Communications & Sustainability, and Business Development.