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Train Presentation Manager

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Location: London, England, United Kingdom
Job ID: 44723
Date Posted: Jan 22, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: Optional

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!


As a global provider of total railway solutions, Hitachi Rail has a growing international presence and product range. We are leading the largest rail modernisation project in UK history and delivering the UK’s next generation of rolling stock. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

We are looking to recruit talented a Train Presentation Manager for our North Pole train maintenance centre. This role is responsible for the management and leadership of the depot based cleaning team to ensure delivery of the Train Presentation standards. This is a permanent role and there will be a combination of day and night hours as required by the role.


Specifically, you will be responsible for the following deliverables:

  • Contract Management and Compliance with regards to all cleaning activities as required in the TSA Contract.

  • Responsible for the recruitment, setting up and ongoing management of the depot based cleaning team.

  • Responsible for providing clarity and direction to the depot cleaning teams as and when required.

  • Undertaking internal and external cleaning assessments and audits as required at the depot.

  • Support other depot locations as directed by business for audits and assessment purposes.

  • Working closely with the depot Shift Production Managers and Production team to ensure that allocated sets undertake internal and external cleaning to the required standards.

  • To manage contracted cleaning activities for the GWR Hitachi fleets as required.

  • Delivery of the operational cleaning plans, block cards, route cards and cleaning documents that will be required at the associated maintenance depot.

  • Daily management of the KPI cleaning regime and associated KPI reporting.

  • Recording of KPI failures on KPI scorecards though the associated I.T. Systems

  • Document and record all cleaning activities as required to support the customer passenger service.

  • Materials and staff planning in conjunction with the associated cleaning requirements.

  • Ensure the cleaning teams are trained to the required standard including the use of the necessary I.T. systems to support the capturing of all cleaning KPIs.

  • Assurance of train presentation standards to the Train Services Agreement Cleaning KPI’s

  • Develop a strong working relationship with stakeholders and continuously improve train cleaning standards to result in the achievement of high KPI scores and avoidance of KPI Standards failures.

  • To develop, supervise and continuously improve the quality and standard of all train cleaning activities.

  • Ensure the cleaning teams undertake the Catering Equipment checks and report any defects to the maintenance team leader. Ensure all defects are recorded in the maintenance management systems.

  • Undertake night time cleaning audits as required.

  • In service cleaning audits of the train at turn around locations and while in service.

  • To control and monitor the correct use of appropriate train presentation cleaning materials and bring any improvements to the Cleaning Standard Manager

  • To control and monitor the use of cleaning and equipment, bring any issues to the Cleaning Standard Manager who will support the repair or renewal of equipment.

  • Promote Health and Safety within the cleaning team and raise awareness amongst all staff of appropriate Health and Safety Regulations.

  • Produce monthly reports to include KPIs as required and directed by the Cleaning Standards Manager.

  • In line with the company sustainability policy ensure effective and economical use of equipment and materials.

  • To actively support company equality, diversity and inclusion policies.

About you
  • Experience of delivering cleaning standards to an efficient, high quality within a transport environment.

  • Outstanding Safety Awareness.


  • Previous experience of Cleaning Supervision to exacting standards.

  • Able to represent Hitachi in a professional manner at all times

  • Proven experienced manager with very strong leadership skills

  • Calm and diplomatic under pressure
  • Excellent written and verbal communication skills
  • Able to interface effectively with all levels of personnel both within and outside the company.

  • Loyal, committed, confident and determined.
  • Intermediate IT skills – typically Word, Excel, Power Point, Outlook
  • Working at Height, COSHH, Manual handling.
  • Experience of working in a rail depot environment and at stabling out stations.
Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.


We offer a competitive salary and a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, generous annual leave entitlement and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.


If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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