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Desktop Support Engineer L2, Systems Analyst - IT L2

Location: Pune India
Job ID: 129
Date Posted: Dec 6, 2019
Segment: IT
Business Unit: Hitachi Consulting
Company Name: Hitachi Consulting Global Corporation
Profession (Job Category): Information Technology
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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Work Location: Hyderabad\n\nProvide in-house support to the internal employees Need to assist users on call and take remote desktop connection Resolve incidents according to the severity as per the SLA. Good knowledge of Laptop/Desktop hardware troubleshooting, BIOS, firmware and patch upgrade. Software Installation & Troubleshooting, Hardware Installation, Network knowledge. Good knowledge in configuration and troubleshooting Wireless LAN Asset Management Should manage site level issues Should coordinate with other departments Vendor management 5-8 yearsüe2\u20ac\u2122 experience Excellent customer service, teaming and communication skills are required. OS certification from Microsoft is preferred\n
Experience: 9-12 Years\nQualification: BE/ BTech / MTech / MSc / MCom / MBA.\n

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