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SERVICE MANAGER

Location: Hyderabad India
Job ID: 170
Date Posted: Dec 6, 2019
Segment: IT
Business Unit: Hitachi Consulting
Company Name: Hitachi Consulting Global Corporation
Profession (Job Category): Consulting
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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The offshore SM would help with: üe2\u20acüa2 Service Management analytics üe2\u20ac" creating, running, analyzing reports that help us manage tickets (INC, SREQ, CHG, PRB, etc) üe2\u20acüa2 Review of tickets for quality management üe2\u20acüa2 Help with escalations as needed üe2\u20acüa2 Preparing status reports üe2\u20acüa2 Other service management administration\n
Experience: 13-17 Years\nQualification: BE / BTech / MTech / MCA / MSc / MBA

To apply, email resume to: smriti.pandey@hitachiconsulting.com.

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