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Field Technician

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Location: Irvine, California, United States
Job ID: 44841
Date Posted: Jan 23, 2020
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: Yes

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Description

Field Technician

Company: Hitachi Industrial Equipment Marking Solutions Inc. (HIMS)

Location: Remote

Status: Temp-to-hire, Full-Time

 

Summary:

Hitachi Industrial Equipment Marking Solutions Inc. is looking for an experienced Field Technician. This position is responsible for field and in-house service of Marking & Coding and Labeling equipment. He/she will be responsible to perform installation, troubleshooting and repairing of products that are sold by our company.


Responsibilities:

  • Installation and start-up of new and/or used Industrial Printing Systems Machine, Thermal Ink Jet, Small and Large character printers, CIJ printers, Labelling Equipment and/or any equipment which the company is representing.
  •  Onsite repairs for equipment breakdowns and/or scheduled maintenance. Repair and Service should comply with manufacturer technical specifications.
  •  Perform Training on equipment for Operators and Maintenance Technicians.
  •  Perform trials/demos with equipment on customer sites.
  •  Documents service and installation actions by completing forms, reports, logs, and/or records.
  •  Provide Technical Support to the customer.
  •  Establish and implement the technical instruction or Operations guides for customers.
  •  Follow up on installations and/or trials.
  •  Occasionally preparing shows and exhibitions.
  •  Updates job knowledge by participating in educational opportunities; reading professional publications.
  •  Report to the Service Manager on progress, status of repairs and problems on site with written reports and checking in before leaving a site or when arrive to office.
  •  Work with Sales, Service, and Management to grow the business.
  •  Be willing to travel and support the product line where needed primarily in the Northern California territory. Some travel to other regions would be required (s.a. Nevada, Arizona, Southern California).
  •  Provide product support when needed primarily Monday-Friday 7:00-4:30 or if needed during off shift hours.


Qualifications

  • Associate Degree in a technical field.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Computers.
  • Fluency in Spanish is preferred.


If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to.
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