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Field Service Coordinator - Muswellbrook

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Location: Muswellbrook, New South Wales, Australia
Job ID: NK9XH_1578289501
Date Posted: Feb 5, 2020
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.

About the Opportunity

With strong growth in the Hunter region, our Muswellbrook branch has an exciting opportunity for a Field Service Coordinator to join the team. Your key drivers will be to lead and control our Field Service Operations and maintain service, sales and profit budgets and expense control in line with the budget.

In this position, you will also be working closely with our After Sales and Business Development team to identify growth opportunities and achieving our overall sales target. In this pivotal position you will partner with our customers and liaise with our suppliers and other internal stakeholders regarding machine performance, product, and warranty

About You - If you consider yourself to have the following, then we want to hear from you!

  • Safety Commitment - Proactive awareness and total assurance of Hitachi's number one priority
  • Leadership Experience - Motivating and positively enabling the service team with unwavering integrity. Values employee inclusion, coaching and true mentorship;
  • Customer Focus - Connected and committed to delivering Hitachi's promise of Total Customer Satisfaction
  • Qualifications - Trade Qualified in Mechanical Engineering discipline.
  • Technical Skillset - High OEM level understanding of earthmoving equipment and mechanical aptitude
  • Autonomous productivity - Initiative to plan work fronts efficiently and effectively to deliver quality outcomes
  • Personable and Professional Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

About the Offer - What's in it for you?

  • Rewarding $$$ Competitive Package + Super + potential to earn Bi-Annual Bonuses
  • Exclusive staff discounts on Medibank Health Cover and worthwhile discounts on other goods and services
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Continuous training and upskilling with real career development opportunities
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and whole-heartedly value diversity at our company.

If this sounds like the perfect role for you, then please click APPLY NOW or visit to submit your resume for consideration.

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