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Parts Interpreter - Earthmoving Equipment - Townsville

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Location: Townsville, Queensland, Australia
Job ID: QN3HX_1579135830
Date Posted: Feb 15, 2020
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Sales
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

About the Opportunity

With strong growth in our parts divisions, our Townsville branch has a permanent opportunity open for a motivated and experienced individual to join the team as a Parts Interpreter.

In this role, you'll enjoy promoting and generating parts and service sales streams with the intention of exceeding set sales targets and striving for growth. You will partner with valued customers within the region and undertake customer machine inspections where you'll showcase your high capability and attention to detail to interpret their parts and service needs.

If you have a genuine desire to develop and maintain positive relationships with customers then this is the role for you! You will be well supported and working with our Parts & Service team to ensure the successful delivery of promised deadlines and OEM product lines.

About You - If you consider yourself to have the following, then we want to hear from you!

  • Safety Commitment - Proactive awareness and total assurance of Hitachi's number one priority - always exercising a high standard of precaution and duty of care to yourself and for others around you.
  • Customer Focus - Connected and committed to understanding customer needs and striving to strengthen relationships;
  • Parts Interpreting Experience - demonstrated success interpreting machinery parts needs for customers in the construction or earthmoving industry is ideal
  • Autonomous productivity - Initiative to plan work fronts efficiently and effectively to deliver quality outcomes and engaging in upselling opportunities wherever possible
  • Competent with CRM - use of Microsoft Dynamics or similar CRM to source and supply parts, updating and maintaining records to ensure database is current with parts availability, invoicing along with pricing and warranty details
  • Personable and Professional Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

About the Offer - What's In It for you?

  • A rewarding Base Salary + Super + Company Biannual Bonus
  • Genuine life - work balance working on a 38 hour roster Monday - Friday + On-call shifts on some weekends
  • Rewarding employee benefits including company biannual bonuses and exclusive staff in-house discounts
  • Supportive management and a friendly, goal orientated team culture
  • Continuous training and upskilling with access to the latest technologies
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our world class products and the quality of our people. The position advertised above would suit someone who is eager and enthusiastic in achieving success. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.

This position would suit someone who is dedicated to quality service delivery and is professional and proactive in finding solutions for improved service levels. If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.

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