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Manager, Key Account Technology

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Location: Boise, Idaho, United States
Job ID: 44980
Date Posted: Jan 23, 2020
Segment: High-Tech
Business Unit: Hitachi High-Technologies
Company Name: Hitachi High Technologies America, Inc.
Profession (Job Category): Engineering
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Description

HITACHI HIGH TECHNOLOGIES AMERICA, INC.
 

JOB DESCRIPTION

 

POSITION TITLE:      Manager, Key Account Technology

DIVISION NAME:       SED

JOB STATUS:            Full-time

 
GENERAL DESCRIPTION


The Manager Key Account Technology must engage the customer, factory and division groups to ensure the effective management of the Account.  He will have extensive interaction with Co-Account Manager, the Director, various departments within SED, the Factory and the Customer, and may occasionally be required to communicate with other sites.  The Manager Key Account Technology will be assigned specific account support duties, provide key technical support functions to the Director and assist in ensuring effective customer support and timely internal activities to ensure a successful business relationship.   At the discretion of the Director the Manager Key Account Technology may be required to represent the Account Team in Customer and internal meetings.

 
PRIMARY RESPONSIBILITIES
  • Daily activities will include a wide range of tasks driving technical and internal activities including configuration management activities, CIP projects technology node support, and routine account activities. 
  • Drives development and presentation creation of technical information to report emerging HTA technologies to Customer.  
  • Works with Account Team to co-develop business and technical materials for customer meetings.
  • Supports customer interactions with various HTA groups to execute Development areas of responsibility including process demonstrations, CIP projects and escalation issues.


Qualifications

 

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS


Candidates should have as a minimum a four-year technical degree with emphasis on electronics or electromechanical devices. 

EXPERIENCE AND TRAVEL REQUIREMENTS
  • Should have 5+ years’ experience in semiconductor manufacturing equipment etch technology.
  • Experience can substitute for educational requirements
  • Detailed knowledge of Etch system design. 
  • Should possess a general understanding of etch process theory.
  • Ability to interface with factory, Process engineers and Customer.
  • Should interact extensively with the Account Manager and customer contacts.
  • Light travel required to attend face to face meetings at any of the customer locations, and periodic travel to the factory and Tokyo to interface with HHT personnel.
 SKILLS AND ABILITIES REQUIREMENTS
  • Must possess strong technical and administrative skills.
  • Ability to comprehend how engineering changes affect both tool operation and impact to supply chain.
  • Must possess strong organizational skills
  • Ability to track progress of multiple different projects simultaneously and keep them on schedule
  • Should possess good interpersonal skills
  • Should possess strong communication skills (oral and written)
  • Ability to articulate changes to tool configuration to both the customer and internal stakeholders.
  • Ability to effectively communicate with Japanese personnel in both the factory and Tokyo sales group.
Equal Opportunity Employer (EOE) – Females/Minorities/Protected Veterans/Individuals with Disabilities
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