Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.The Role
We are seeking Service Manager Responsibilities
The offshore SM would help with:
- Service Management analytics.
- creating, running, analyzing reports that help us manage tickets (INC, SREQ, CHG, PRB, etc)
- Review of tickets for quality management
- Help with escalations as needed
- Preparing status reports
- Other service management administration
BE/ Btech/ PG from any reputed institutes
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.