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Quality Assurance Manager

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Location: Tacoma, Washington, United States
Job ID: 45088
Date Posted: Mar 19, 2020
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Bradken, Inc.
Profession (Job Category): Manufacturing
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Quality Assurance Manager 
Company: Bradken
Location: Tacoma, WA
Status: Regular Full-Time

An exciting opportunity exists for an experienced Quality Assurance Manager to develop their career with a leading manufacturer of complex engineered castings and fabrications for commercial and military applications.

Bradken Limited is a global manufacturer and supplier of differentiated consumable and capital products to the mining, transport, general industrial and contract manufacturing markets. From engineered concept to finished product, Bradken’s Specialty Products business is a leading global manufacturer of innovative, complex engineered castings and fabrications for commercial and military applications. Bradken operates a global network of manufacturing, sales and service facilities employing about 3,000 people worldwide.


Summary: The Quality Assurance Manager is a leadership role that will ensure excellence in the delivery of quality products and processes through the efficient deployment of the Quality Management System. The role will drive excellence by building quality capability across management and employee team and develop and maintain internal and external relationships with key stakeholders ensuring customer satisfaction and ongoing certification to ISO9001, ASME NCA-3800 and other accreditation bodies. This will include:

  • Ensure compliance with organizational health, safety, and environmental rules and regulations
  • Train employees on the safe use of tools and monitor their proper use
  • Immediately correct safety issues that are within the incumbent’s scope of work
  • Participate in special activities, projects, and programs in order to support Bradken’s safety, environment, quality and efficiency goals
  • Administer and revise the quality system manuals as required to maintain compliance with the requirements of the ASME NCA-3800, ISO 9001:2015 and such additional requirements over and above those Codes and Standards as may be imposed by the customer or other regulatory bodies, such as DNV, ABS and Electric Boat Specification 2678
  • Delegate departmental tasks to qualified individuals and oversee the operation of the quality department
  • Lead/Perform internal quality audits and external vendor audits
  • Establish goals and conduct performance evaluations with all quality personnel and maintain qualification, certification and required periodic performance evaluation records for NDT personnel in all five disciplines (MPE, LPE, Visual, UT, RE)
  • Develop quality control standards that are maintained in line with the quality policy and ensure all staff in the department are trained and follow the standards as established
  • Take corrective action to eliminate any potential quality losses through the analysis of work operations, quality records, and customer complaints
  • Ensure plans are developed and implemented to meet production requirements and ensure on-time delivery
  • Create requisitions for supplies and materials needed and work with purchasing to attain competitive pricing
  • Work with vendors on material and equipment purchases and to review new materials and equipment available
  • Complete month-end reports
  • Work closely with engineering and production control to coordinate activities and workflow
  • Work closely with contract services and estimating departments providing guidance and interpretation of customer RFQ and/or purchase order requirements assuring compliance can be achieved within reasonable cost and taking exceptions where needed
  • Create maintenance work orders as needed to keep the equipment and tools in good working order
  • Participate in efficiency and process improvement projects
  • Assure good housekeeping within the department
  • Lead/Participate in Customer, ASME, ISO, and sub-contractor audits
  • Coordinate on site activities with customer source inspectors for quality and inspection activities
  • Other duties as assigned or requested


  • SNT-TC-1A Level III in LPE, MPE, RE, UT and Visual is required.
  • Bachelors degree in metallurgy, engineering or equivalent is preferred.
  • Navsea 250-1500-1 Test Examiner for RE, LPE and Visual is preferred.
  • Minimum of 7 years’ experience in quality management in a manufacturing or heavy industry setting is required.
  • MIL-STD-2132 Test Examiner for Structural Casting Radiography is preferred.
  • Lead auditor qualification per ISO 9001:2015, NQA-1 or equivalent
  • Development, implementation, and maintenance of QMS to an ISO9001 standard or industry equivalent is required.
  • Experience working with top tier customers, internal and external, to resolve quality issues is required.
  • Experience in managing a small team of professionals is preferred. 

 Prior to commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.

If you would like to join a global market leader please send your resume and a brief covering letter highlighting why this should be your next role by COB 2/24/2020. A cover letter specifically addressing the selection criteria will be well regarded.

Bradken, in accordance with State and Federal laws, does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, disability, sexual orientation, gender expression or identity, veteran or military status, or other protected status. Bradken also is required by law, by virtue of its contract(s) with the federal government, to take affirmative action to employ women, minorities, disabled individuals, and veterans

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