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Hitachi Storage Specialist - SAN

Location: Hyderabad India
Job ID: 1005686HV
Date Posted: Mar 5, 2020
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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Position: Technical Storage (Hitachi) Specialist
Location: Hyderabad, India
Need local candidates only or who can relocate to Hyderabad

Experience Level: 10+ yrs

Roles - Responsibilities :
  • Extensive knowledge on the Hitachi Storage arrays which include USPV, USP-VM, HUS, VSP, VSP G Series, VSP F Series, HNAS, and HCP
  • Expert level knowledge on Hitachi tools like Tuning Manager, HDCA, Command Suite, Storage Navigator, HTSM, HORCM, CCI, HRPM, etc.
  • In-depth knowledge on Configuring and Managing replication (Shadow image/COW, True Copy, HUR), GAD, HORCM.
  • In-depth knowledge on Virtualization - Migration techniques (NDM and UVM).
  • Installing, configuring, managing - Upgrading HCS, HDCA, HIAA and Tuning Manager tools.
  • Performance Analysis, Troubleshooting and Problem Determination using HDCA and Hitachi Tuning manager.
  • Experience in verification/validation and planning for required patches / microcode upgrade.
  • Hands on experience in configuring and managing the RAID Groups, Storage pools and Storage tiering.
  • Understanding and having good knowledge on performance analysis using Brocade network advisor and CLI.
  • In-depth understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration - management and Host to SAN connectivity.
  • Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL - ICL), merging switch fabrics, Trunking, Switch Migrations - Code upgrades.
  • Experience in working with multiple vendors to resolve complex technical problems
  • Ability to perform Root Cause Analysis on storage issues.
  • Able to assist Team Members, Mentor New Joiners in the team and Perform as an Individual Contributor.
  • Ability to understand Business requirements - translate them into technology solutions, Implement Best Practices.
  • Ownership of Infrastructure and responsible for service uptime / availability
  • Prepare / Maintain SOPs and Operational Run books, follow ITIL processes - Incident management, Problem management, Change management, Performance management, Capacity management, Configuration - availability management activities
  • Participate in Change - release management
  • Plan - Implement routine, normal - complex changes
  • Participate in CAB and TAB
  • Knowledge about using ticketing system for daily operations - Remedy
  • Ability to lead escalations - within Storage and cross platform
  • Participate or lead storage projects independently

Details Skills - Experience

(List Primary / Optional / good-to-have skills)
  • Should have infrastructure management (Managed Services) experience on HSA administration of at least 8 years
  • Should have handled a senior role working on issues with end to end ownership and should have managed escalations for the Customer.
  • Experience in working in large IT MNC and cross geography / cross cultural experience
  • Relevant certifications will be an added advantage

Primary skills (Rating as per assessment 3 an above)
- Strong NAS administration experience
- Be a part of delivery of multiple programs/projects
- Capacity utilization trending and reporting
- Ability to work shift patterns (24x7) and provide out of hour's on-call support

Must have traits:
- Leadership
- Communication
- Client Interaction
- Strategic as well as tactical thinker
- Implementation Skills
- Good analytical and troubleshooting skills (the ability to think logically through a problem)
- Works well in a team

Good to have skills:
- Should have knowledge about the ITIL frame work
- Should have worked in a complex environment at a Senior level
- Added advantage if the candidate has other Storage Skills like EMC / IBM / Hitachi / HP Storage along with the Primary skill of NetApp
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