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Senior Training Consultant

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Location: London United Kingdom
Job ID: 743999708623800HS
Date Posted: Apr 1, 2020
Segment: IT
Business Unit: Hitachi Solutions
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions is a core member of Information & Telecommunication Systems Company of Hitachi group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. Hitachi Solutions prides itself on helping our clients to compete with the largest global enterprises with powerful, easy to use and affordable industry solutions built on Microsoft Dynamics AX and Microsoft Dynamics CRM. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and provide focused industry solutions to improve their business. Our consultants are committed to helping clients quickly realize measurable business value and achieve sustainable ROI. Hitachi Solutions had multiple Microsoft Dynamics Customer Excellence Award Winning clients and 6 finalists in 2012, a record for Microsoft awards. Hitachi Solutions was recognized as the 2013 Microsoft Dynamics US Partner of the year, 2011 Microsoft Dynamics CRM Global partner of the year, and the 2009 Microsoft Dynamics AX Global Partner of the Year.

Job Description

Key Responsibilities

• Support the projects and project teams as subject matter expert on learning and development specific areas focused on:

o Training Needs Analysis

o Training Strategy and Implementation plans

o Training materials development

o Training delivery, including e-learning

o Training Assessment and development

• Liaise and engage with the client in an appropriate manner (on-site and/or remote depending on project and client needs) and be the bridge between the affected interfaces of the client and the internal project team

• Design, develop and implement training and mobile learning solutions taking into account instructional design and learning theories.

• Build rapport on projects with the relevant client interfaces to facilitate organisational changes

• Ensure training delivery during the project to time, cost and quality

• Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups

• Coordinate and collaborate closely with subject matter experts and clients to maintain agreed standards and adaptation of materials, where appropriate

• Regular on-site meetings to review status of Training, strategy, approach, schedules, issues and mitigation measures jointly with the client

• Liaison with the allocated Project Manager(s) to ensure internal Training knowledge is shared within the organisation & to client staff

• To actively seek Case Studies from existing Clients


Key Competencies
  • Credible client facing personality
  • 3-5 years of relevant work experience (Learning and Development,
  • Communication skills: strong presentation/ communication / facilitation skills (oral and written)
  • problem-solving and negotiation skills
  • organisational and planning skills to manage your time and to meet deadlines and objectives
  • Strong theoretical and applied experience on Learning and development, organisational, business and behavioural change and relevant methodologies
  • Personal commitment to improving your own knowledge and skills
  • Knowledge and experience of:
    • Front and back office business system implementations
  • Strong MS Office application experience
  • Experience with LCMS
  • Dynamics AX / CRM / 365 proficiency (plus)
  • Familiarity with other relevant software packages such as Adobe Captivate, Dreamweaver, Flash and Photoshop
  • Experienced in delivery of ERP material in a classroom
  • English (Must)

Additional Information

In responding to this application you are explicitly giving your permission under General Data Protection Regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited's Data Retention Policy. For more information please refer to our Privacy Policy located on
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