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ASSOCIATE ENGINEERING SUPPORT TECHNICIAN

Location: Pittsburgh, Pennsylvania, United States
Job ID: 50021689.40HRSTS
Date Posted: Apr 21, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail STS
Profession (Job Category): Engineering
Job Type (Experience Level): New Graduate
Job Schedule: Full-time

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Job description

Hitachi Rail is looking for an enthusiastic self-motivated ASSOCIATE ENGINEERING SUPPORT TECHNICIAN who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in PITTSBURGH, PA.

Who We Are
Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
Accountabilities:
  • Support a critical software application in a fully distributed Linux environment
  • Draw and configure changes to rail network displays for a railroad customer using an in-house drawing and configuration package
  • Test completed work and peer review of work completed by co-workers
  • Create and deploy configuration kits to in-house test labs, customer test labs and customer production environments
  • Provide first level of customer support on a rotating schedule and be the primary contact by the customer when issues in the production dispatching system arise via work phone.
  • Perform basic troubleshooting and escalate issues to the engineering staff when required
  • Work a shift rotation with some evening and Saturday shifts. Night and Sunday shifts are possible in unusual circumstances
  • Complete assigned work accurately and on-time
  • Work in a team environment
Required Skills/ Knowledge:
  • A basic working knowledge of the Linux or UNIX operating system
  • A basic understanding of software configuration management (CM)
  • A basic understanding of software programming logic
  • Good verbal and written communication skills
  • The ability to interact with a customer in a professional manner
  • Detail-oriented
Desired Skills/ Knowledge:
  • A 2-year degree in: IT Software Applications and Programming; Information Systems Administration; Computer Technology; or similar
  • Education or experience using drawing and configuration tools
  • Demonstrated ability to read, understand, and implement scripts written in various scripting languages (BASH, python, Perl)
  • A basic understanding of software programming logic
Education:
  • Associate Degree or demonstrated progress towards obtaining one
Languages:
English Proficiency
Benefits:
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.
We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at www.Hitachi Rail-sts.com/en/careers.



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