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Train Presentation Manager

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Location: Kent, England, United Kingdom
Job ID: 45413
Date Posted: Jun 5, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!


Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.


Your new role


Hitachi Rail are looking for a Train Presentation Manager, to join our Train Maintenance Centre in Ashford on a permanent basis. This role is role is responsible for the management and leadership of the cleaning contract, ensuring contractual compliance and delivery of all standards relating to train presentation.


Specifically, you will be responsible for the following deliverables:

  • Ensure governance, contract management, compliance and adherence to standards with regards to all train presentation activities.

  • Responsible for contract performance, ensuring consistent achievement of financial targets and, where they fall short, take appropriate remedial action to drive improvement.

  • Lead the development and implementation of train presentation strategy.

  • Ensure the capture, management and recording of all Key Performance Indicators (KPIs) related to train presentation, cleaning standards and audits in accordance with the contractual obligations.

  • Support negotiations with sub-contractors and suppliers to ensure contracts are as competitive as possible.

  • Manage sub-contractors and suppliers to ensure compliance to contract.

  • Liaise with all internal functions and stakeholders to ensure the integration and implementation of train presentation activities.

  • Lead effective and efficient delivery of train presentation activities.

  • Identify, evaluate and understand capability gaps with train presentation delivery and achievement of standards.

  • Provide leadership and develop continuous improvement initiatives in order to drive the optimisation of train presentation delivery and challenge operations to ensure cost effectiveness.

  • Manage operator responsible damage through the Damage & Vandalism (D&V) process; ensuring timely capture and recovery of costs.

  • Manage all external/internal cosmetic repairs

  • Support contractual performance reviews with train presentation performance data and evidence.

  • Carry out cleaning audits as required, to monitor train presentation standards through a robust audit plan.

  • Develop relationships with key external stakeholders to ensure train presentation expectations are met.

  • Identify, manage and resolve risks and issues and initiate appropriate corrective action.

  • Report progress, prepare reports and give verbal briefs and presentations as required.

  • Promote, support and comply with all health and safety practices in the workplace.

  • Undertake Continuous Professional Development (CPD) in accordance with Hitachi’s new business demands as required.

  • In line with the company sustainability policy ensure effective and economical use of equipment and materials.

  • To actively support company equality, diversity and inclusion policies.

  • Any other duties as directed by the TMC Manager (Ashford)


About you

  • Experience of delivering cleaning standards to an efficient, high quality within a transport environment.

  • Strong customer focus.
  • Sound contractual and commercial awareness.
  • Excellent planning and problem solving skills.

  • Outstanding Safety Awareness

  • Intermediate IT skills – Word, Excel, Outlook, PowerPoint


  • Educated to A level (English, Maths) or equivalent
  • Personal Track Safety (PTS)
  • Ability to prioritise and plan effectively and apply judgement and experience to make effective and timely decisions.

  • Ability to develop creative and innovative solutions.

  • Employ a Continuous Improvement (CI) mind set.

  • Ability to collate, analyse and disseminate information.

  • Excellent written and verbal communication skills: must have ability to deliver confident and persuasive briefs up to senior manager level.

  • Excellent leadership and ability to influence diverse teams.

  • Ability to act with a significant level of autonomy.

  • Able to represent Hitachi in a professional manner at all times.

  • Ability to develop and maintain effective working relationships with key stakeholders.

  • Capable of working in challenging environments for long periods of time.

  • Extensive knowledge and experience of operating within UK rail industry  

  • NEBOSH Safety Certificate

Why Hitachi Rail?


At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.


We offer a competitive salary and a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, generous annual leave entitlement and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.


If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!


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