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Parts and Service Manager

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Location: Gunnedah, New South Wales, Australia
Job ID: NM9MA_1588567794
Date Posted: Jun 3, 2020
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Top Management
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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The Company

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support. We believe that success comes from the partnership of our market-leading products and the quality our people.

The Role

Due to growth an exciting opportunity has become available for an experienced Parts and Service Manager to join our busy Gunnedah branch. Reporting to the Branch Manager you will be responsible for the management of the Gunnedah Service and the Parts Department.

To achieve this, you will need to:

  • Manage the financial performance of the Parts department and the Service department
  • Work with the After Sales and Major Projects Manager to identify parts and service labour growth opportunities within the region.
  • Work with customers, suppliers and internal stakeholders to identify efficiency and cost down opportunities within own area or across business.
  • Ensure the effective operation and compliance of the Parts and Service Department with company policy, procedures and quality requirements.
  • Ensure there is a proactive labour management process in place to obtain customer / site forecasted requirements
  • Ensure HCA employees and contractors comply with all WHS responsibilities and that a safety first culture is a consistent behavior within the department

To be successful, you will need:

  • Proven leadership skills in a similar environment where you have developed and mentored staff.
  • Prior experience with Mining Equipment in the mining industry or with a related OEM.
  • Appropriate Trade / Post Trade Qualifications and related Product Training.
  • Excellent business acumen with exposure to Project Management.
  • Demonstrated safety focus with a strong understanding of WHS Principles

What's in it for you?

  • Rewarding salary package inclusive of super + participate in our Bi-Annual bonus
  • Additional car /or car allowance + company laptop + mobile provided
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
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