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CRM Administrator

Location: Revesby, New South Wales, Australia
Job ID: FPKGT_1590042922
Date Posted: May 27, 2020
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCMA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and dedicated after sales support.

The Opportunity

HCA's Corporate office is currently seeking an enthusiastic and motivated individual to join the friendly and busy team located at our Revesby site, in the position of a CRM Administrator. Reporting to the National CRM Manager, your main responsibilities include:

  • Providing comprehensive administrative maintenance of the CRM Database
  • Assist with updating product pricing in CPQ configurator
  • Importing and allocating monthly industry sales figures from ERP to CRM database
  • Providing technical support to end users with capability to diagnose and resolve issues
  • Timely processing of leads and product ownership
  • Accurate data entry activities and system cleansing to ensure information is relevant and up to date
  • Assist with development of new functionalities in CRM for continuous improvement

As the ideal candidate you will have:

  • Demonstrated experience in a similar analytical CRM Administration role (previous experience using Microsoft Dynamic is preferred, but not essential)
  • Excellent and proven problem solving skills with a positive attitude
  • Strong computer literacy with Advanced Excel skills, and experience with SQL and CPQ software
  • High attention to detail and excellent level of accuracy, with the ability to work autonomously

Benefits

What's In It for you? We are offering:

  • Competitive Salary Package in a permanent full time opportunity
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Supportive management and a friendly, goal orientated team culture
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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