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Maintenance Controller

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Location: Swindon, England, United Kingdom
Job ID: 45542
Date Posted: Jun 17, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!


Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

In this exciting role you will be responsible for supporting the customer with the live management of the operation Railway. Also you will be the first point of contract for GWR & Network Rail line controllers within the control room, Network Rail signallers, Train Drivers, on-board staff and platform staff as required.


Specifically, you will be responsible for the following deliverables:

  • Support the customer with the management of all class 800 fleets while in service

  • Act as initial point of contact for all live operational interfaces at the Great Western Integrated Control Centre.

  • Co-ordinating the deployment and issuing work to technical riding inspectors as required to support the class 800 fleets in service.

  • Monitoring trains in service to ensure the maintenance plan and associated requirements are achieved and trains are delivered to depot as planned.

  • Management of in-service provisions and faults including advice to the customers control room staff, Network Rail signallers, Train Drivers, on-board staff and platform staff as required.

  • Recording of faults directly into Hitachi SAP based maintenance management system in an accurate and timely manner.

  • Monitor and report repeat defects captured in service.

  • Raise and monitor in service restrictions using SOROS.

  • Capturing in service maintenance requirements from the operational fleet.

  • Access and direct input and recording into the associated control room logs.

  • Monitoring the fleet in service to ensure limited impact on the customer passenger operation and short / long term maintenance plans

  • Utilisation of control room operational management systems (Integrale/P2/TRUST) and Hitachi`s SAP, SOROS and HFMT systems.

  • Undertake competency assessment in line with the customers and Hitachi’s requirements.

  • Develop professionally and support good working relationships with all stakeholders.

  • Learn new skills in accordance with Hitachi’s new business demands as required.

  • Liaise with Hitachi and external personnel as required to complete the duties of the post.

About you
  • Sound knowledge of railway operations
  • Technical understanding of traction and rolling stock

  • Strong leadership and management experience


  • Vocational engineering qualifications and experience

  • Management training qualifications or equivalent experience

  • Sound knowledge of, and compliance to rules and regulations

  • Good written and verbal communication skills
  • Able to represent Hitachi in a professional manner at all times

  • Good team worker and able to build relationship with other stakeholders

  • Capably of working in stressful environments for long periods of time

  • Intermediate IT skills – typically Word, Excel, Equinox

  • Previous experience of using SOROS, SAP, Integrale and TRUST.

  • Previous experience of working in operational railway control rooms would be advantageous


Why Hitachi Rail?


At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.


We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.


If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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