Functional Dynamics AX Consultant, Lifetime Services

Company Description

As part of Hitachi Group and one of the largest and most qualified consulting firms specialising in Microsoft technologies in the world, we rely on the talent and passion of our people to keep us driving forward. As a result, we invest in our workforce and train for excellence, offering opportunities to grow your career.
Despite these unprecedented times of global pandemic our branch in Sofia is experiencing a phenomenal growth and we're running online/video call-based recruitment.
We're looking to expand our Microsoft Dynamics Lifetime Services Team and urgently need to fill several support engineer/consultant jobs with candidates with fluency in English, German or French language.
The Lifetime Services team provides post-implementation support to our Microsoft Dynamics 365 Finance & Operations customers. We aim to be among the best in the industry delivering full-scope support, proactive maintenance and continuous improvement to our customers.

Job Description

Key Responsibilities

• Analyse business processes (Finance, Operations, Trade & Logistics etc) to identify opportunities for improvement
• Gather and understand client functional requirements
• Gather and understand client functional solution
• Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics F&O
• Configure the application to meet a client's requirements
• Identify creative workarounds to meet requirements without the development of custom code
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Create functional specifications
• Design and integrate business processes and data flows between F&O applications and other applications, such as back office/ERP applications
• Train client personnel on the usage and administration of Microsoft Dynamics F&O
• Develop high level project work plans
• Provide support to existing F&O clients
• Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd's Quality Management Policy.

Qualifications

Key Competencies

• Deep functional knowledge of Microsoft Dynamics AX
• Experience of developing customised solutions to complex business problems
• Demonstrable consultancy experience
• Strong working knowledge of business processes
• Relevant professional qualification (e.g. ACCA, CIMA, ACA)
• Relevant Microsoft certification
• Excellent documentation and communication skills
• A logical approach to problem solving and the structured introduction of change into operational systems
• Ability to multitask and prioritise
• Good interpersonal skills
• Attention to detail
• English and German language speaking

Additional Information

What we offer:

• Competitive salary
• Premium Level Health Insurance
• Monthly Vouchers/Lifestyle Supplement
• Monthly Travel Allowance
• Additional Holidays
• Specialised Training
• Option for Flexible working hours or home office
• Modern Office with excellent access to transport
• Drinks & Fruit Office Supply
• Professional & Friendly work environment
• Company events and Team Building
• Opportunity to grow your career and work with international teams

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