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Parts Specialist

Location: Revesby, New South Wales, Australia
Job ID: T7DAM_1591966287
Date Posted: Jun 12, 2020
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

The Opportunity

We have a new and exciting opportunity available for a Parts Specialist to join our National Customer Care team. Based in Revesby, this position will make you the first point of contact for all inbound queries relating to parts. By providing exceptional customer service you will interpret and identify appropriate parts whilst providing thorough technical advice on quality Hitachi products.

This role is best suited for someone who has a high level of attention to detail as you will be entering essential information in an accurate and timely manner. As the ideal candidate, you will have:

  • A Safety First mindset, ensuring the HCA Safety Culture is embraced, displayed and driven from within
  • Parts knowledge within the Earthmoving, Construction or Automotive industry will be a distinct advantage
  • A helpful and adaptable approach when understanding customer needs with an ability to navigate and solve complex issues
  • Intermediate to advanced ability to navigate multiple systems and databases
  • The ability to professionally articulate and clearly communicate to internal and external customers

Benefits

Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

  • $$$ A rewarding pay rate + the opportunity to earn company biannual bonuses
  • Permanent Full Time Position in a leading OEM with long term job security
  • Full corporate uniform supplied
  • Continuous training and upskilling with real career development opportunities
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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