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Enterprise Account Manager

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Location: Toronto Canada
Job ID: 1006951HV
Date Posted: Aug 20, 2020
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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The Company -nbsp;

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

The Role -nbsp;

Hitachi Vantara is powering the digital enterprise and helping enterprises win in this digital age by extracting business value from their data. Our customers are facing unprecedented challenges to develop new business models, enhance their customers' experiences and dramatically improve operational efficiencies. This role is a unique opportunity to lead significant change in a quickly evolving marketplace. Hitachi has a 100+ year heritage of innovating and shaping the course of technology markets. The sales function is the primary point of contact for our customers and will spearhead customer relationship management initiatives. The Enterprise Account Manager will be responsible for the orchestration of sales activities in an assigned number of existing Enterprise Accounts within our Core and Emerging line of business. The sales activities will be performed in collaboration with other specialist sales teams, technical resources, partners/GSI's and with the allocation of resources from functional teams such as Delivery, Operations etc.

The successful candidate will:

• Develop account plans to maximize the value of the accounts and to build and nurture client relationships.
• Will ensure alignment to Global and Regional strategy and have the ability to monitor, measure and communicate progress against stated goals
• Ensure alignment to overall regional sales strategy with the ability to monitor, measure and communicate progress against stated goals.
• Manage complex sales engagements Identifying key decision makers and build effective relationships.
• Work to increase Hitachi Vantara's share of wallet in the assigned Enterprise accounts
• Will identify leads, develop and track opportunities from identification to the close. Will identify up-selling and cross-selling opportunities within the account and develop account plans.
• Undertake effective pipeline creation, management and forecasting for the assigned acounts, and own updates on progress to leadership
Job Responsibilities

Sales Orchestration
• Ensure a consistent One Hitachi approach for the customer by regular account team communication and alignment to one account plan
Business needs identification and Solution Selling
• Understand business priorities and the reliance on technology to achieve desired results
• Understand the client strategy, political/competitive landscape and budget priorities
• Use solutions selling to identify opportunities that add value to our customers by helping them save money, make money or manage risk. Reference sell based on library of business outcome focused references

Lead Generation
• Carry out account research with a focus to farm the install base as well as analyse accounts to find key decision makers and influencers for our solution portfolio
• Drive new revenues through incremental sales - net new customers
• Maintain and expand prospect database within assigned accounts
• Partner with the channel and specialist sales teams to create new sales opportunities

Account Planning Strategy and Management
• Understand the client strategy, political/ competitive landscape and budget priorities to be able to build an engagement and strategy plan which maximizes Hitachi opportunity for success.
• Collaborate with internal team capable of building compelling business case.

Lead/Opportunity Management
• Perform lead management through Salesforce. Identify S0 - S5 processes and define for the team.
• Manage new projects and opportunities by establishing clear leadership and ownership of opportunity deliverables between Sales, Technical, and Support teams.
• Understanding company businesses. Highlighting total IT usage and potential expansion.

Opportunity expansion
• Manage opportunity development by mapping our technology to our customers business challenges and lead the sales of specific products or solutions
• Accurately develop and manage sales pipeline and forecast in order to meet sales targets as well as report on sales progress in SFDC with the right metrics
• Perform loss analysis on lost opportunities with rectification plans where necessary

Interacts with

• Customers
Proactive and direct customer engagement at all levels is required.
Become the 'go to' person for understanding emerging technologies and being able to map our technology to business challenges

• Specialist sales resources
Act as lead sales representative depending on account team coverage. Drive the sales participation level with the specialist sales resources in the assigned territory.

• Partners, ISV's - Alliance Partners
Create business development plans with partners and ensure successful execution on the plan. Work with ISV and Alliance partners to create sales plans and joint solution offerings

• Solutions Consultants and relevant Technical Experts

Primary Qualifications

• Adept in sales activities farming existing accounts
• Sell independently and as part of a larger customer account team
• Able to create new opportunities leveraging solution selling methodology
• Ability to reference sell based on library of business outcome focused references
• Experience in applying solution-selling methodologies to maximize revenue growth.
• Market insight and understand the unique needs of our customers business to map solutions to their challenges
• Proven track record of closing both tactical and strategic opportunities
• Superior presentation/communication skills: purposeful structure, crisp content, actionable delivery both in one to one situations and presenting to larger audience
• Maintains good rapport and demonstrates leadership and teamwork in cross-functional teams
• Ability to work seamlessly in a direct and virtual matrixed managed environment
• Revenue driven and sales process competent
• Customer focused and savvy business hunter mentality
• Excellent communication, interpersonal, presentation, and demonstrated analytical skills
• Solutions-focused: curious, positive, collaborative, issues into possibilities
• Ability to travel is required


• Bachelor or Master degree education, Business or Technical
• Demonstrable performance track record within Sales
• 10+ years of work experience in a direct sales function with progressive responsibility in business development, strategic partnerships, alliances or solution sales
• Experience selling to existing Enterprise customers
• Experience Selling Data Management / Cloud / Software Solutions

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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