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ITSM Portal Developer (ServiceNow)

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Location: Hyderabad India
Job ID: 1006434HV
Date Posted: Jul 24, 2020
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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Job Title: ITSM (ServiceNow) Portal Developer
Location: Hyderabad

Need local candidates only or who can relocate to Hyderabad

Job Purpose: (Total 2-nbsp;Openings)
The ITSM Portal Developer is a ServiceNow Senior Software Engineer and Service Portal developer who is proficient in Javascript, HTML5 and CSS3. The Portal Developer will push the boundaries of design and development of self-service portals on the ServiceNow platform. This role is responsible for applying interactive and visual design principles on websites and web applications for a positive and cohesive user experience through the use of tools to achieve responsive designs. This is a key role for our infrastructure projects. It provides support for our global delivery data center infrastructure and operations teams.

Responsibilities:
• Create mobile and web applications based on site maps, wireframes and visual designs using standards/compliant JavaScript, HTML5 and CSS3
• Participate in design review and client requirements sessions
• Collaborate with engagement managers and other developers to understand, estimate, prioritize and implement requests for development and maintenance
• Performs portal and portlet level design and development
• Ensures the development of server-side components to satisfy front-end requirements
• Adopts and communicates new concepts, ideas, techniques, and best practices
• Works closely with business partners, analyst and IT team to deliver highly usable software that satisfies the business requirements
• Participates in software design reviews, peer code reviews, and provides input and feedback to other members of the development team
• Performs research on new design features and functions
• Assists in the creation of reference materials for any features and functions
• Performs detailed testing of features, functions and modules

Qualifications:

• Minimum 4 year of experience on the ServiceNow platform
• Minimum of 3-5 years front-end web development experience
• Proven, thorough knowledge of JavaScript, HTML5, CSS3, cross-browser compatibility issues, Adobe Photoshop, CSS grids - frameworks
• Ability to write JavaScript from scratch in addition to jQuery
• Expert in Responsive Web Design
• Experience working in SDLC and Agile/Scrum projects
• Experience creating/modifying .NET Web Applications, C#, MS SQL
• Experience in cross-device and cross-browser development and testing
• Proficient understanding of client-side scripting and JavaScript frameworks
• UI Prototyping or Mockup tools (Visio, Adobe, etc.)
• Familiar with UX design principles and practices

Desired skills:

• Experience with Service Portal
• Experience with ITIL and ITSM
• Experience with jQuery and AngularJS
• Experience working with third-party platforms such as WordPress
• Mobile application experience: HTML5 or native
• Experience with the ServiceNow enterprise platform
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