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HR Shared Services Coordinator/Advisor

Location: Englewood, Colorado, United States
Job ID: 1007297HV
Date Posted: Jul 13, 2020
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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The Company

Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd., helps data-driven leaders find and use the value in their data to innovate intelligently and reach outcomes that matter for business and society. We combine technology, intellectual property and industry knowledge to deliver data-managing solutions that help enterprises improve their customers' experiences, develop new revenue streams, and lower the costs of business. Only Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. We work with organizations everywhere to drive data to meaningful outcomes.

The Role

Operating as part of a Global Centralized HR Support Center in the Global People Services - Enablement (GPSE) Team, the HR Shared Services Coordinator/Advisor is responsible for providing Human Resources administrative and staff support for Global HR, employees and managers. The HR Shared Services Coordinator/Advisor-s primary responsibility is processing HR transactions including direct client interface as well as research, analysis, report preparation, interacting with employees and managers on a variety of HR issues, training and advising on policies and procedures, onboarding new employees, processing terminations, and preparing letters and company documents. Fast pace, heavy workload, changing priorities, demanding clients are part of the environment. Work is generally of a critical, time-sensitive or confidential nature. The HR Services Coordinator/Advisor will work in varying shifts allowing for support coverage during core business hours for their respective region.

Responsibilities
  • Process day to day HR transactions through Hitachi Vantara-s ticketing system/internal case management tool (ServiceNow); Ensuring that all HR-critical administrative transactions are accurate and handled in a timely and compliant manner
  • Tasks include but are not limited to:
    • Respond to HR inquiries from employees and managers as per the defined guidelines through Hitachi Vantara-s case management system
    • Onboard new employees
    • Submit/prepare promotion, transfer and change of status changes and letters and all required internal documentation related to such actions
    • Process and prepare termination paperwork including voluntary, involuntary and settlement agreements where applicable and conduct exit interviews with terminating employees
    • Assist HR with manager follow up on various employee and organizational needs
    • Prepare reports as requested based on specific HR data (such as job requisitions, new hires, headcount, etc.)
  • Assist with special HR projects - which can include plan, design, communication, and training and/or implementation logistics.
  • This position will require some shift work, it is expected that this person will cover a 9:00am to 6:00pm Mountain timeslot.

-nbsp;Qualifications
  • Minimum 1 - 2 years' experience in an HR support role, preferably in a shared services environment
  • Must be highly proficient in Word, Excel and PowerPoint and able to research, compile and clearly present information and data
  • Experience with Oracle, ServiceNow or similar ticketing systems are strongly preferred
  • Experience with Workday and SharePoint is preferred
  • Attention to detail and strong organization skills
  • Excellent customer services skills
  • Excellent critical thinking/problem solving skills
  • Excellent verbal and written communication skills
  • Experience working in a fast-paced, professional, global business environment a plus
  • Must be self-motivated, demonstrate initiative, and able to work independently on a virtual team
  • Must be able to prioritize, deliver on deadlines, problem solve and multi-task
  • Ability to learn and apply quickly, as well as to dispense/share knowledge in a team environment
  • Must be able to work flexible work hours or shifts
  • Bachelor-s degree in business related discipline desired

All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.

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