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Maintenance Controller

Location: York, England, United Kingdom
Job ID: 45752
Date Posted: Sep 10, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: Optional

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!


As a global provider of total railway solutions, Hitachi Rail Limited has a growing international presence and product range. We are leading the largest rail modernisation project in UK history and delivering the UK’s next generation of rolling stock. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

Hitachi Rail Limited are looking for a talented Maintenance Controller to be based in our York Control Room. This is a permanent role and will include working on a shift basis (days, lates & nights).


In this exciting and varied role you will be responsible for supporting the customer with the live management of the operation Railway and will be the first point of contract for LNER & Network Rail line controllers within the control room, Network Rail signallers, Train Drivers, on-board staff and platform staff as required.


Specifically, you will be responsible for the following deliverables:

  • Undertake the role of “Maintainer Control Room Contact” as set out in the TSA Contract.

  • Support the customer with the management of all class 800 fleets while in service

  • Act as initial point of contact for all live operational interfaces at the Great Western Integrated Control Centre.

  • Co-ordinating the deployment of technical riding inspectors and station based technicians as required to support the class 800 fleets in service

  • Monitoring trains in service to ensure the maintenance plan and associated requirements are achieved and trains are delivered to depot as planned.

  • Management of in-service provisions and faults including advice to the customers control room staff, Network Rail signallers, Train Drivers, on-board staff and platform staff as required.

  • Recording of faults directly into Hitachi SAP based maintenance management system

  • Capturing in service maintenance requirements from the operational fleet.

  • Recording, management and train re-allocation to depot with regards to damage, vandalism rectification

  • Access and direct input and recording into the associated control room logs.

  • Monitoring the fleet in service to ensure limited impact on the customer passenger operation and short / long term maintenance plans

  • Working with the associated maintenance depots to ensure proactive materials and staff are available for fault rectification

  • Utilisation of control room operational management systems (Genius/P2/TRUST) and Hitachi`s SAP based maintenance management systems.

  • Read and extract information from traction and rolling stock drawings and specifications as necessary

  • Delivery of the operational maintenance plans to be undertaken by the associated maintenance depots ensuring train are delivered to depot as planned.

  • Undertake competency assessment in line with the customers and Hitachi’s requirements.

  • Develop professionally and support good working relationships with all stakeholders.

  • Personal development plans for all direct reports.
  • Liaise with Hitachi and external personnel as required to complete the duties of the post.

  • Deputise for the Control Room Team Leader as required

About you
  • Sound knowledge of railway operations
  • Technical understanding of traction and rolling stock

  • Strong leadership and management experience


  • Vocational engineering qualifications and experience

  • Management training qualifications or equivalent experience

  • Sound knowledge of, and compliance to rules and regulations

  • Good written and verbal communication skills
  • Able to represent Hitachi in a professional manner at all times

  • Good team worker and able to build relationship with other stakeholders

  • Capably of working in stressful environments for long periods of time

  • Intermediate IT skills – typically Word, Excel, Equinox

  • Previous experience of using Genius, Trust, P2, is desirable but not essential

  • Previous experience of working in operational railway control rooms would be advantageous

Why Hitachi Rail Limited?

At Hitachi Rail Limited you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.


We offer a competitive salary and a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, generous annual leave and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.


If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!


Closing date for applications: 24th September

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