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Projects Support Officer (14 Month FTC)

Location: London, England, United Kingdom
Job ID: 45772
Date Posted: Aug 20, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Administration
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

In this exciting new role you will be working as part of the Projects Department, the Projects Support Officer will be assigned to a Programme Delivery Team and be responsible for ensuring that the necessary project governance is in place to support the successful execution of all projects within that Programme.

We’re seeking an experienced Projects support professional who can undertake a full range of project management and admin duties on behalf of the Projects Department, on a 14 month FTC.

Specifically, you will be responsible for the following deliverables:

  • Support the Project Manager in establishing the governance for the project, ensuring that all project controls, documentation and processes are in place to enable effective monitoring, communication and reporting

  • Ensure that project management documentation is created and maintained to appropriate standards, including: project plans, management reporting, risk, issue and change logs

  • Establish project meeting governance and facilitate workshops and reviews, including the preparation of necessary inputs and outputs as required

  • Monitor progress of all open actions, issues and risks associated with the effective delivery of the project, resolving and/or escalating issues where required

  • Facilitate regular lessons learned reviews at key stages of the project lifecycle

  • Act as central interface for all formal communications with the customer, recording all incoming and outgoing correspondence

  • Prepare project documents including correspondence letters, meeting minutes and presentations as required by the Project Manager.

  • Monitor the status of the Project Deliverables Checklist and ensure requirements are adequately captured and reported as part of the reporting and governance framework  

  • Ensure that all project information is organised and accurately filed in a systematic fashion to enable auditors/inspectors to perform an audit trail through a project's life cycle

  • Work alongside the Document Control function to roll out best practice for the maintenance of all project documents, including the management of information loaded to and account permissions to data share sites.

  • Collate information for reporting progress of Key Project Activities as and when requested

  • Demonstrate effective communication and engagement with all personnel at all levels throughout the business (both internal and external stakeholders) to increase visibility of progress throughout the project and wider business 

  • Act as a champion / super user on behalf of the project by maintaining a sound understanding and awareness of current and emerging project office tools and methodologies and advise project members accordingly


About you

  • Essential you have experience of using MS Sharepoint

  • Strong IT skills: MS Project, Excel, Word, PowerPoint etc.

  • In depth understanding of Project and Programme management tools and techniques and their purpose in the programme/project lifecycle.

  • Excellent interpersonal skills to obtain collaboration from key programme stakeholders.

  • Sound prioritisation and organisation skills to deliver to tight time schedules.

  • Skills for managing projects ensuring they meet targets.

  • A professional approach

  • Good standard of written and spoken English.

  • Numerate with experience of working to a high level of accuracy

  • Pro-active, with the ability to work on own initiative and be self-motivated, as managers are often out of the office travelling.

  • Previous experience in an international Company would be an advantage.

  • Flexibility to travel to other Hitachi UK sites as required



  • APM/PRINCE2 Certified or an equivalent (desirable)

Why Hitachi Rail?


At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.


We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.


If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!



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