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Senior Production Manager

Location: Bristol, England, United Kingdom
Job ID: 45836
Date Posted: Sep 24, 2020
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Repair & Maintenance
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!
Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.
Your new role

We are currently recruiting for a Senior Production Manager based in our Stoke Gifford, Bristol train maintenance centre. In this exciting role, you will lead a team of Production Managers, Team Leaders, Engineers and Technicians to deliver the fleet on a daily basis for our customer including full responsibility for fleet availability and safety.
Specifically, you will be responsible for the following deliverables:
  • Lead the daily and weekly production reviews, identifying and rectifying any non-compliance and deviation from the plan.
  • Develop the key performance metrics in order to drive production including deployed productivity, maintenance compliance, backlog, plan stability and load verses capacity.
  • Lead, manage and develop production staff, providing appropriate coaching and mentoring as required.
  • Lead and develop the depot production management team to ensure effective and efficient delivery of the maintenance plan in line with customer and business deliverables.
  • Ensure all aspects of train maintenance including planned exams, defects, investigations, modifications, train presentation and cleaning are delivered to exceed customer expectations.
  • Ensure available, reliable and safe units are provided in line with customer dispatch requirements.
  • Map the value stream for production, identifying take time and process flow for planned maintenance completion.
  • Develop and implement maintenance concepts for optimal performance and cost effectiveness.
  • Lead on load and capacity management for the TMC.
  • Manage all staff rotas, leave, absence and training to ensure Minimum Shift Levels (MSL) are in place at all times.
  • Actively manage the backlog to ensure all defects are closed in a timely manner and in accordance with process.
  • Manage costs through the effective and efficient alignment and coordination of resources.
  • Provide technical management and assurance of 3rd party suppliers.
  • Ensure technical investigations are completed and root cause is established.
  • Liaise with functions such as Engineering and Supply Chain, as well as suppliers and Original Equipment Manufacturers (OEMs) to identify, allocate, and leverage resources to enable the delivery of production.
  • Ensure all train presentation standards are met and KPI checks under the IEP Train Services Agreement (TSA) are carried out and recorded.
  • Ensure Lean tools and techniques are applied and industry best practice is implemented.
  • Deliver service provision where safety is a key priority and known risks are actively managed within operational requirements. 
  • Promote, support and comply with all health and safety practices in the workplace in accordance with the Health & Safety at Work Act (HSAW) 1974.
  • Ensure that all safety briefings are delivered, recorded and adhered to.
  • Ensure safety tours are completed and that accidents, incidents and near misses are reported.
Maintenance Compliance
  • Actively monitor service quality and through interaction and encouragement with teams, find solutions to make improvements.
  • Ensure compliance with Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS)
  • Ensure compliance with the Vehicle Maintenance Schedule (VMS); Vehicle Maintenance Instructions (VMI) and Vehicle Maintenance Procedures (VMP).
  • Ensure compliance with all defect management processes and procedures including repeat defects and deferred work.
  • Monitor maintenance standards, ensure in process checks are carried out and non-compliances are rectified with VMIs amended as required.
Quality & Standards
  • Ensure compliance with engineering and quality standards, industry regulations and contractual obligations.
  • Ensure all audits are completed in accordance with the schedule, and all NCRs closed and OFIs implemented in accordance with agreed timelines.
  • Monitor and ensure the quality of all data and information within the SAP Maintenance Management System (MMS)
Training & Competency
  • Ensure the technical competence of staff and compliance with regulations in regards to the completion of safety critical work.
  • Manage the personal and professional development of all production staff.
  • Identify, evaluate and understand any capability gaps and put in place training and education to rectify where required.
  • Report progress, prepare performance reports and give verbal briefs and presentations as required.
  • Undertake Continuing Professional Development (CPD) in accordance with Hitachi’s new business demands as required.
About you
  • Previous experience of maintenance production planning and execution.
  • Comprehensive understanding of practical reliability improvements.
  • Sound knowledge of railway operations and previous experience of rolling stock maintenance.
  • Sound knowledge of railway rules and regulations.
  • Experience of Computerised Maintenance Management Systems (CMMS) – SAP, Maximo or Equinox.
  • Excellent planning and problem solving skills.


  • Formal qualifications in mechanical/electrical engineering (degree level) or evidence of working experience equivalent to this level and 5 years of production management experience.
  • Leadership & management qualifications or equivalent experience.
  • Professional registration (or working towards) of engineering institution or Institution of Railway Operators.
  • Ability to prioritise and plan effectively and apply judgement and experience to make effective and timely decisions.
  • Ability to develop creative and innovative solutions.
  • Employ a Continuous Improvement (CI) mind-set.
  • Ability to collate, analyse and disseminate information.
  • Excellent written and verbal communication skills: must have ability to deliver confident and persuasive briefs up to executive level.
  • Excellent leadership and ability to influence diverse teams.
  • Ability to act with a significant level of autonomy.
  • Able to represent Hitachi in a professional manner at all times.
  • Ability to develop and maintain effective working relationships with key stakeholders.
  • Capable of working in stressful environments for long periods.
  • Strong customer focus.
  • Continuous Improvement (CI) track record and Lean Six Sigma experience.
  • Project management skills & experience.
  • Sound business and management acumen.
  • Intermediate IT skills – Word, Excel, Outlook, PowerPoint.
Why Hitachi Rail?
At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.
We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!
Closing date for applications is 18th September 2020
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