you looking for opportunities to work on high profile rail projects and
advanced technology alongside experts from the UK, Europe and Japan? Come and
join the fastest growing rail
in the world!
Hitachi Rail is a fully integrated, global provider of rail solutions
across rolling stock, signalling, service & maintenance, digital technology
and turnkey. With a presence in 38 countries across three continents and over
13,000 employees, our mission is to contribute to society through the
continuous development of superior rail transport solutions. We are working to Inspire the
Next – and this is your chance to be part of it.
Your new role
We are recruiting
for Train Presentation Supervisors to join our team in Swansea at our state of
the art Train Maintenance Centre. This is a permanent role working on a night shift
This role is the communication link
between the HRL production teams and the Cleaning contractors. The Train Presentation Supervisor will be
carrying out inspections on the trains to complete our KPI process. They will
also be raising and closing work orders in SAP once the vehicle has been
cleaned and communicating that back to the production team once all cleaning
activities are completed.
will be responsible for the following deliverables:
- Carry out
KPI Inspections in accordance with the IEP contract requirements
of KPI failures on KPI scorecards though the associated I.T. Systems
- Assurance of train presentation standards to
the Train Services Agreement Cleaning KPI’s
- Participate and support internal and external cleaning
assessments and audits as required
- Work closely with the Duty Shift Managers and Production
team to ensure that allocated sets undertake internal and external
cleaning to the required standards.
the delivery of our cleaning services operation via cleaning operatives
and cleaning contractors
responsibility for making all Cleaning Operatives aware of and that they
are familiar with the correct use of all equipment and materials. Responsible
for control and distribution of cleaning material ensuring stock rotation
and safety in storage.
the teams to ensure the contracted services are delivered to the agreed
contract specification and standards
responsibility for developing and maintaining the procedures, systems and
resources necessary for delivering cleaning, grounds and waste services on
all statutory, health and safety and environmental licences, certificates
and documentation relevant to areas of responsibility are available on
site for audit and review
data is collated and monthly KPI reports are produced for presentation to
the Operations Management team
Facilities Management at regular contract review meetings with service
contractors and suppliers
equipment, resources and labour requirements to satisfactory complete
audits to ensure company is exceeding required specifications and
- Under the
direction of the Manager, co-ordinate the response to any unforeseen
incident or problem including staff absenteeism
- To be
aware of and actively promote and implement Hitachi’s ethos, culture and
- To be
involved in Hitachi Rail Europe’s staff development and training and
participate in PDP procedures.
- To adhere
to the Hitachi Rail Europe’s Equal Opportunities Policy.
- To comply
with and implement Hitachi Rail Europe’s Health and Safety policy.
- Knowledge and experience of heavy industrial vehicle cleaning
practices. Rolling stock cleaning experience preferred, but not necessary
- Excellent team management and good communication skills and
effective customer service approach
- Good written and verbal communications skills. Good report writing
- Good knowledge of Microsoft Office Products, word, excel, PowerPoint
- Manage resources to ensure compliance with HR policies and
procedures including but not limited to recruitment, staff performance,
training, development and appraisals.
- Experience of and commitment to the effective implementation of
equal opportunities and CSR policies.
- Ability to communicate effectively both orally and in writing
- Commitment to working as part of a team
- An understanding of health and safety requirements of a working
- Previous experience of supervising cleaning
operations to a high standard
- Advanced use of SAP to close work order
- Understanding of KPI processes
- Management of Sub Contractors