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Technical Consultant

Location: Singapore Singapore
Job ID: 1008418HV
Date Posted: Nov 20, 2020
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation

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The Company

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

Responsibilities
  • Perform/Lead innovative Delivery Services for Hitachi customers as defined in a Statement of Work
  • Provide task status information and completion time frame estimates to project managers, always keeping in mind the most effective and efficient way to complete the technical tasks assigned
  • Inform the Project Manager when a customer requests an activity or deliverable that may be beyond the Statement of Work
  • Ensure timely submission of deliverables and strategic presentations as defined in the Statement of Work
  • Validate with the Project Manager that the completion expectations have been met
  • Share knowledge; autonomously aligning personal contribution to the goals and priorities of the team and business
  • Participate in strategic project review sessions to share materials or lessons-learned
  • Participate actively in client workshops where appropriate
  • Demonstrate strong commitment to personal learning and development through attending approved technical training courses, acquiring approved certifications where necessary and using the acquired knowledge to demonstrate subject matter expertise and be at the forefront of technology innovation
  • Create detailed technical designs from high level solution designs, based on customer requirements analysis
  • Coach and train associate technical consultants, whilst also providing guidance to local teams or 3rd party partners in areas of expertise
  • Provide technical subject matter expertise to troubleshoot
  • Assist with creation of new innovative delivery collateral and maintenance of existing delivery collateral
  • Build relationships with Engagement Managers, Project Managers, Practice Principals, Solutions Consultants, and Solution Architects engaged in service opportunities
  • Build positive relationship with customer stakeholders and ensure that customer technical issues get resolved on priority
  • Assist the Project Managers to provide regular communication to the Engagement Manager/Practice team/Sales about the status of Delivery Services engagements

Qualifications
  • E/B.Tech/M.Sc./M.C.A/M.S.
  • Someone with strong Hitachi content and core SAN storage knowledge is preferred
  • Need to have Singapore CAT 1 clearance or proven to have CAT 1 clearance in the past
  • At least 5 to 8 years of hands on experience in dealing with different storage implementation skills and good understanding of object storage
  • Desirable to have cloud implementation skills
  • Self-starter who can learn on the job
  • Team player who can work in an environment of ambiguity
  • Must have good communicate skills
  • Must be customer focused
  • Must be willing to work flexible hours
  • Experience in executing complex migrations.
  • Extensive technical consultancy and Service Delivery experience
  • Technical subject matter expertise across the practice
  • Extensive experience in Hitachi technologies or relevant competitor technologies
  • Extensive design, implementation and operational knowledge including involvement in the setup, operation and transition of operational teams and managed services
  • Appreciation of multiple technology platforms
  • Deep understanding of managed infrastructure technologies and how they can be deployed to fit client solution requirements
  • Have ability to produce crisp customer presentations and good articulation skills in English - needs to control the flow and delivery of technical content to diverse audiences at customer meetings and seminars
  • Automation/ Ops Center skills

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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