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Human Resources Manager

Location: Sofia, Sofia City Province, Bulgaria
Job ID: 743999726687686HS
Date Posted: Dec 8, 2020
Segment: IT
Business Unit: Hitachi Solutions
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.

With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. For more information, visit .

Job Description

Key Accountabilities
  • • Accountable to the Country Lead, Bulgaria and the Human Resources Director, Europe (dual reporting line)
  • • Accountable for the in-country recruitment and retention activities
  • • Accountable for the any country specific Human Resource policies, maintenance & revision where & when necessary
  • Accountable for legal obligation compliance (using external support)
  • Accountable for employee relations & people issue management
  • Accountable for the in-country disciplinary / grievance processes
  • Accountable for managing action plans related to Employee Satisfaction surveys
  • Accountable for payroll (using external support)
  • Support for all Performance Management
  • Support for Learning & Development and training provision and recording
  • Accountable for the Day-to-Day Office Management with the support of the Office Administrator
  • Accountable for handling and storing confidential employee documentation
  • Accountable for planning team building and events with the support of the Office Administrator
  • Accountable for monitoring staff training plans progress and organising external training were required.

Key Responsibilities
  • Recruitment and retention: take overall responsibility for recruitment activity and campaigns
  • Recruitment: manage the onboarding and induction of new employees
  • Manage new employee probation reviews
  • Employee relations: manage absence, disciplinaries, grievances, annual leave records and contract variations
  • Provide support to employees as and when necessary
  • Policies: take EU policies and ensure they are adapted to suit local requirements
  • Employee satisfaction: participate in the regional initiatives to identify areas for improvement e.g. employee surveys
  • Employee satisfaction: manage any country specific action plans, organise team buildings, events, and additional specialised training
  • Performance management: coach managers on performance management issues and processes
  • Performance management: support the EU managed processes for regular performance reviews
  • Learning and development: provide guidance on development for managers and their teams
  • Payroll: provide monthly changes to external payroll provider and check in-bound reporting before the monthly commit dates
  • Reward: manage benefit programs including regular reviews to ensure competitiveness
  • Reward: Participate in annual salary survey and advise on market conditions
  • HRIS: maintain up-to-date candidate and employee information in internal systems
  • Provide monthly reporting on Bulgarian HR activity
  • Administration: manage and continuously improve processes regarding day to day office management activities
  • Administration: handle and store confidential employee documentation/paperwork


Key Competencies
  • Superb communication skills honed in business partnering/advisory roles
  • Examples of adding value as both an individual contributor and active team member
  • Experience of dealing with senior and sometimes challenging individuals
  • Ability to build rapport quickly with key members of the management team
  • Ability to represent the Human Resource function as part of the bigger business picture
  • Confident advising managers on all aspects of people management and development
  • Demonstrable experience in managing relevant HR projects
  • Understanding of local employment law
  • English language
  • A professional and commercial approach to HR, with the ability to deliver high employee satisfaction

Additional Information

In responding to this application you are explicitly giving your permission under General Data Protection Regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited's Data Retention Policy. For more information please refer to our Privacy Policy located on
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