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Deputy Site Manager

Location: Memphis, Tennessee, United States
Job ID: R0000253
Date Posted: Oct 25, 2021
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Management
Job Schedule: Full time
Remote: No

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Deputy Site Manager
Company: Hitachi America, Ltd
Division: Power Systems Division/Particle Beam Therapy (PSD/PBT)
Location: Memphis, TN
Status: Regular Full-Time
Hitachi America, Ltd. (HAL) is looking for a Deputy Site Manager to join the PSD/PBT (Power Systems Division/Particle Beam Therapy) division located at St. Judes Children’s Hospital in Memphis, TN. The Deputy Site Manager will be responsible for managing the contracted on-site service activities related to maintaining required safety standards, reliability, and availability.  He/she will take the lead on necessary customer communications; including commercial discussions, management support and engineering interface. He/she will also be responsible for supervising the subcontractors with the goal of ensuring a successful service program.
·   Manage contracted on-site service activities, including: start-up operations, shut down operations, preventive maintenance, corrective maintenance, equipment testing (including calibration and software testing), equipment troubleshooting and related software activities. 
·   Oversee all related planning and close-out activities associated with individual service activities, including: scheduling of related tasks, assessment of priorities, assembly of parts, forecast of work loading, review of procedures, etc.
·   Approve related operations and maintenance documentation, quality assurance and quality control requirements, managerial reporting, etc.
·   Provide leadership and mentoring to HAL service personnel and support personnel, particularly Senior Service Technicians. 
·   Approve procurement of specialty subcontractors regarding outsourced service activities as well other purchases required to support the programs operational efficiency. 
·   Approve all customer billings and vendor payments as well as other commercial transactions to support the programs commercial goals.  Negotiate as necessary to ensure timely payment from customers and/or competitive vendor pricing.
·   Coordinate interface with customers to mitigate significant commercial and operational issues as well as to perform overall program assessment for areas of greater coordination and improvement.     
·   Coordinate interface with Japan-based Hitachi, Ltd (HTC) Hitachi Works Engineering for required technical interface, including: troubleshooting guidance, procedure development, spare parts confirmation, configuration management, document control, etc.
·   Maintain overall responsibility with Regulatory Assurance Quality Assurance Planning Manager for the following program areas: customer contract compliance, budget control, subcontractor contract administration, operations & maintenance schedule, technical compliance, quality assurance, configuration control, spare part management, document control, program communications.
·   Coordinate recovery operations following off-normal events.
·   Develop a complete working knowledge of the Proton Beam Therapy System (PBTS), particularly system level knowledge.   


·   Bachelor’s degree in Engineering or a related discipline (Electrical, Mechanical, Nuclear, etc.).

·   A minimum of 5 years of experience as a Site Manager or equivalent is required. Experience should include:

o    Personnel supervision

o    Maintenance and operations experience preferred

o    Experience in a Radiation facility is preferred

o    Quality assurance and/or regulatory environment preferred

o    Service program start-up or similar programmatic experience; particularly material management systems, service management systems, ERP systems, or work flow programs; etc.; contract management systems, including billing and payables; scheduling and staffing programs; etc.

o    Technical program management or similar programmatic experience; including calibration or testing program development, start-up and shut down operations, preventive maintenance baselines, corrective maintenance procedure development, etc.

·   Manufacturing, service, or related equipment experience with the following equipment preferred: Particle accelerators; LINAC, MRI, CT, PET, X-Ray, or related radiation therapy or diagnostic equipment; CT imaging software or related applications; Industrial or research electro-magnets; High-performance IGBT-based power supplies; Multi-redundant digital control systems with interlock control, particularly   PC-based client-server systems with local controllers, Precision particle radiation and positioning instrumentation, Precision mechanical positioning systems; Vacuum system; Heavy rotating mechanical equipment.

·   Organizational management skills

·   High technical analysis and problem-solving skills

·   Experience troubleshooting equipment problems 

·   Customer interface and commercial negotiation skills

·   Ability to effectively supervise and mentor subordinates

·   Strong communication skills

·   Ability to work successfully in a team-oriented environment

·   Flexibility to work shift work and modified hours, flexibility for on-call, local availability

·   Ability to work in radiation-controlled environment

·   Ability to perform required physical tasks (ladder climbing, inspection bending and stretching, moderate lifting, tool dexterity, etc.)

·   Ability to converse in Japanese is required due to the technical interface of the system and close interactions with the engineering department in Japan. 

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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