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Duty Shift Manager

Location: Bristol, POST-AVO, United Kingdom
Job ID: R0001017
Date Posted: Jan 16, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Duty Shift Manager, Bristol

Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

We are recruiting for a Duty Shift Manager to join our team in Bristol at our state of the art Train Maintenance Centre. This is a permanent role working on a rotating shift basis.

The role is responsible for leading and managing a team of employees to carry out safety critical maintenance on a fleet of trains in accordance with the VMI. Will involve ensuring safety standards are upheld at all times and processes are followed correctly. When on shift the DSM is the first point of contact for all depot and maintenance issues. The Duty Shift Manager will have control of Maintenance teams overseeing, fault finding and repair of Hitachi rolling stock assets. Staff and team development, continuous improvement into productivity and efficiency.

Specifically, you will be responsible for the following deliverables:

  • Responsible on a shift basis to ensure that The team delivers the contractual requirements for availability of train to the correct standard to meet the diagrammed requirements of the TOC
  • To ensure all contractual KPI’s are complete for each SET before entering service
  • To ensure that all records are completed and entered into the maintenance management system.
  • Obtain and use engineering schedules, procedures and specifications for traction and rolling stock activities
  • Support good quality, health, safety and environmental practices in the workplace
  • Organise resources and prioritise routines to undertake planned traction and rolling stock engineering activities
  • Responsible for the safe movement of rolling stock
  • Responsible for the recruitment of the maintenance team members
  • Responsible for the continued development of the maintenance teams
  • Control costs through planning of resources
  • Identify and deal with hazards in the railway environment
  • Carry out in process and post maintenance checks in accordance with the Q&A manager to drive continued improvement in maintenance activities
  • Diagnose faults in traction and rolling stock assets and pass to the technical team
  • Ensure adherence to VMI’s, VMP’s and any other technical instructions.
  • Development of improvements in maintenance processes
  • Deal with disciplinary issues within the maintenance teams
  • Carryout assessments in line with the depot competence management system as required
  • Develop professionally and support good working relationships
  • Learn new skills in accordance with Hitachi’s new business demands as required
  • Liaison with Hitachi and external personnel as required to complete the duties of the post

About you


  • Management of large teams working on a shift basis 24/7
  • Extensive preventative and corrective rolling stock maintenance experience. To include modern fault finding and repair techniques using pc based laptops and remote train diagnostics.
  • Extensive experience of modern maintenance management systems (MMS) and associated reliability and available trend analysis.
  • Proven service delivery experience in a modern rolling stock maintenance depot environment.
  • Outstanding Safety Awareness gained in an operational railway engineering environments. NEBOSH or IOSH trained
  • Qualified assessor capable of direct and indirect assessment.


  • M & E HNC or served engineering apprenticeship.


  • Sound knowledge of, and compliance to, rules and regulations (internal and external)
  • Good written and verbal communication skills
  • Able to represent Hitachi in a professional manner at all times
  • Good team worker


  • Intermediate IT skills – typically Word, Excel, Equinox
  • Powered plant and tools – air / 110v
  • Depot Protection
  • Manual Handling & Working at Height
  • AC/DC Depot isolation

Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, generous annual leave and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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