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Areas Sales Operation Specialist

Location: Krakow Poland
Job ID: 1008278HV
Date Posted: Jan 12, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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The Company
Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

The Role

Functions as the Sales Operations Specialist for one or more Countries/Districts and is responsible for implementing and maintaining Sales Operations' operating plan in their territory. Provides end-to-end operational support throughout the sales cycle.

  • Reporting Analysis
    Support the Country/District Manager with BI reporting, by using all available tools: Salesforce, HOMT, etc
    Support Business Review process by:
    • Coordinating reporting with Sales management in Country/District
    • Ensuring complete and detailed input is received from all disciplines (Sales, Services, HR, F-A and Marketing) in Country/District
  • Forecasting
    • submit Country/District forecast in a timely manner
    • Ensure forecast accuracy within Country/District, in coordination with ASOM
    • Ensure accurate projection of revenue recognition numbers in Country/District
  • Logistics
    • Answer questions/escalation contact
    • Advocate to Region on behalf of Country/District to secure inventory for strategic deals
  • Support Deal Qualification Process
  • Support Quoting - Approval Workflow Process
  • Support Configuration - Pricing Process
  • Other
    • Champion sales tools and implement process changes in accordance with global HDS standards and policies in Country/District
    • Ensures Country/District compliance with global or regional standards and policies
    • Customer facing
    • Manage relationships with the DO for Country/District by ensuring they are fully aligned the Country/District's priorities
    • Responsible for the Customer segmentation maintenance in Salesforce
    • Establish effective partnerships with peers across the business

  • Minimum 3+ years' experience supporting high performance sales teams
  • Demonstrated history of customer service skills in managing issues, expectations, and influencing outcomes
  • Experience ensuring compliance with corporate policies and procedures
  • Experience with Salesforce
  • Advanced MS Office skills (Outlook and Excel minimum)
  • Ability to understand solution offerings as they relate to your customer base including new product introductions, current products, and End of Life (EOL)
  • Substantial understanding and background in managing commercial issues including (but not limited to):
    • Solution quotations
    • Pricing strategies
    • New customer engagements
    • NDA's
    • Contract negotiations
    • Forecasting, opportunity and Pipeline management
    • RFP processes
    • Purchase order processes
    • Commit /delivery schedules
    • Incoterms/logistical issues
  • Substantial understanding and knowledge of:
    • Sales process
    • Forecasting, opportunity and pipeline management
    • Reporting and analysis
    • Sales cycle
    • Customer purchase drivers
  • Ability to cross-functionally influence people and processes while building and maintaining internal relationships Financial analytical and decision making skills and fully conversant with financial modelling, business indicators, financing solutions and financial trends
  • Ability to analyze and synthesize data from various sources, both internal and external
  • Demonstrates a structured, planned and proactive approach and effectively manages many priorities across the organization; adjusting as priorities change
  • Exceptional communication skills including ability to communicate new concepts when interfacing with business and Sales leaders, while maintaining their respect and confidence
  • A strong sense of urgency and ability to work in a fast paced environment

Key Attributes
  • Continuous learner
  • Courageous and decisive
  • Dynamic and committed
  • High level of integrity and ethics
  • Problem solver
  • Logical thinker
  • Influencer
  • Business and change leader
  • Customer focused - internal and external
  • Prepared to travel occasionally

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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