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Business Continuity - Disaster Recovery Manager

Location: Mexico City Mexico
Job ID: 1007993HV
Date Posted: Jan 13, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): IT, Telecom & Internet

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The Company

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

The Role

Hitachi Vantara is seeking a Disaster Recovery - Business Continuity Manager that can review our existing plans, help analyze the overall DR/BCP approach and drive a series of our plans to closure. This position is responsible for the hands on management of the Business Resiliency program and requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs. In addition this role requires strong technical experience with IT concepts, infrastructure - data center technologies.

Working in a 24x7 global operations team environment, the Disaster Recovery Manager will require extensive infrastructure experience and deep technical expertise in BCP - DR (in terms of testing the technology recovery etc). The DR Manager will work on the Architecture, Engineering, Development / Operations teams to establish standards, best practices of DR solutions

Responsibilities
  • Responsible for hands on management of the Business Resiliency program
  • Subject matter expert responsible for planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs
  • Additional responsibilities include risk, controls and compliance management, supporting BC/DR audit and examination activities, and development - maintenance of policies, standards - procedures that are aligned with the best practices (NIST, FFIEC BCP handbook)
  • Familiarity with fundamental IT concepts, infrastructure - data center technologies
  • This position will require communication and coordination across the organization - the Business Continuity - Disaster Recovery Manager must demonstrate strong communication and stakeholder management skills
  • Ability to conduct a quarterly DR exercise within the specified RTO and RPO values and perform a yearly end to end DR exercise and provide reports on the status completion


Qualifications
  • Minimum of a B.S. in Computer Science, MIS or related degree and ten (10) years of relevant experience or combination of education, experience and training
  • Excellent communication and verbal skills as well as business acumen and fluency in English
  • 6+ years on managing and maintaining Enterprise DR solutions
  • Knowledge of Zerto is an added plus
  • Preparing root cause analysis - problem management
  • Perform critical systems testing and operational tasks
  • Working knowledge of and experience with Agile and ITIL
  • Able to coordinate with different technical teams from within organization of remote teams if required for finding a solution
  • Familiar with Change Management process, able to prepare action plan, rollback plan, mitigation plan etc. and review pre and post change activities
  • Able to document all actions in accordance with standard company operational policies and procedures
  • Experience notifying customers and third-party service providers of issues, outages and remediation status
  • Excellent problem-solving skills
  • Ability to work independently and within a team


We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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