Customer Support Representative - Toowoomba

Hitachi Construction Machinery Australia is part of a global brand providing a variety of machinery for the construction and mining industries.

An opportunity has become available for a focused and motivated individual to join our new Toowoomba branch in the position of Customer Support Representative.

Focused on the Toowoomba area, this role will have you working with a customer base to improve customer service by providing solutions to our customer's challenges. You will be supported by the Toowoomba and Brisbane Branches and backed by our OEM parts, OEM service support and OEM solutions including preventative maintenance programs.

As a key member of the team, your responsibilities will include:

• Manage an existing network of customers and source new customers to grow our business
• Promoting parts and service sales solutions to achieve company budgeted sales targets
• Working to a customer call cycle and actively building parts & service quotes tailored to customers' needs and conducting B2B sales negotiations
• Reporting of activity, prospects, sales opportunities and competitor activity

To be successful you will need:

• Strong technical understanding of earthmoving and construction equipment
• Demonstrated success in a similar sales role
• Be self-motivated and be able to build long term relationships
• Excellent administration, communication and interpersonal skills
• The ability to travel as required within your region

Hitachi knows that our success comes from the partnership of our market-leading equipment and our quality staff, and as such we strive to provide the best working environment possible.

With this in mind, Hitachi offers

• Long term career opportunities within a leading OEM
• Supportive management setting realistic targets
• Fully maintained vehicle