Customer Support Representative - Dandenong

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

The Opportunity

• Handling the important link between customers and the company to ensure Hitachi's high level of service delivery is maintained at all times
• Promoting and generating parts and service sales streams with the intention of increasing sales
• Undertake customer machine inspections with a high attention to detail
• Identifying and developing presentations when negotiating with new prospects
• Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activity
• Personable and Professional presentation with strong communication skills - both written and verbal

Skills & Experience - To be successful in this role, you will need:

• Demonstrated sales experience - previous employment in the Mining, Construction or Earthmoving industry is preferred, candidates from automotive background are also encouraged to apply
• Genuine desire to deliver Hitachi's Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
• A motivated and ambitious commitment to meet and exceed sales targets
• Strategic and Analytical capability to assess value, including the use of CRM
• Confident, courteous and professional communication and presentation skills
• Self-motivated and the ability to work autonomously and a current driver's license
• The ability to plan and travel around Melbourne South Eastern Suburbs and throughout Victoria.

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.

The position advertised above would suit someone who is personable, professional and proactive in achieving success. If this sounds like the perfect role for you, then click APPLY NOW and submit your resume for consideration.