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Associate technical support specialist

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Location: Greece
Job ID: 50021673.19HRSTS
Date Posted: Jun 18, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail STS
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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Job description

Hitachi Rail is looking for an Associate technical support specialist - Depot Equipment Technician to work on our projects in Greece and in EU.
This position will require someone that is looking to grow long-term within our business of metro solution. The position is based in Thessaloniki - Greece.

Who We Are

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across 3 continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
  • To provide effective maintenance services covering the depot equipment for Thessaloniki Metro;
  • Test functional performance of electromechanical assemblies using various test instruments, replace, install electrical and electronic parts and hardware in housings or assemblies, align, fit, and assemble component parts, using electronics tools, hand tools, power tools, fixtures, templates, and microscopes;
  • Operate metalworking machines, repair, rework, and calibrate hydraulic and pneumatic assemblies and systems, verify dimensions and clearances of parts to ensure conformance to specifications and to meet operational specifications and tolerances;
  • Ensure the maintenance tools & equipment are in good condition;
  • Follow the appropriate maintenance procedures and instructions, operating procedures and instructions to ensure compliance with the required requirements;
  • Produce and maintain accurate maintenance records of tools and plant machinery performance, work accomplished and other information using a computerized maintenance management system;
  • Perform and carry out duties as instructed/ directed by the Depot Equipment Leading Technician and other senior Depot Equipment Maintenance staff;
  • Perform shift and emergency duties when required;
  • Follow all relevant operations and maintenance plans, procedures, and instructions to carry out the depot equipment engineering and maintenance activities in a method that will not cause harm to our customers, your colleagues or yourself - either by your acts or your failure to act;
  • Assist the Commissioning Team in the commissioning activities;
  • Follow safe working procedures for oneself, ensure appropriate personal protective equipment (PPE) are used correctly, fit for purpose, and look out for the safety of others;

Job requirements
Required Skills/ Knowledge
  • Working knowledge in operating, maintaining and repairing plant machinery and tools such as machine tools, wheel lathe/ presses/ bores, heavy lifting devices (workshop cranes and jacks), rail maintenance equipment, et cetera is preferred.
  • Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required.
  • Strong mechanical mind, and ability to grasp the complexity of inner workings of rolling stock;
  • Ability to use and calibrat e various electrical, electronic and mechanical test equipment and PC for the maintenance of depot equipment;
  • Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;
  • Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
  • Strong organizational skills, detail oriented, and the ability to handle multiple priorities;
  • Hold a valid driving license with good driving skill and experience.

  • Working knowledge in operating, maintaining and repairing plant machinery and tools such as machine tools, wheel lathe/ presses/ bores, heavy lifting devices (workshop cranes and jacks), rail maintenance equipment, et cetera is preferred.
Education / Qualifications
• Vocational trade certificate or diploma in electrical or mechanical discipline or equivalent
  • Languages: Greek, English

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer.

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